May 31, 2023
Territory planning Pt 1. With Amjed Aboukhadijeh
Amjed Aboukhadijeh - head of sales at Socket, talks about the importance of territory planning in the sales process. He explains what steps does territory planning consist of and how you should work on each step.
This is the first episode of two that we'll have with Amjed - part 2 will be focused on very specific strategies that were mentioned in Pt 1 (this episode) so stay tuned!
Transcript
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They're releasing to fundraising
video a podcast about
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fundraising for early-stage
startups.
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The major rules that we follow
here is no bullshit on this
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podcast.
No music to relax, you know,
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advertisements of our sponsors.
And in this new season of
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fundraising radio, we are
changing things up and talking
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about sales, for early-stage
startups, instead of just the
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fundraising portion of it.
And today's a guest speaker who
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have, um, jets, and I'm not even
gonna try to pronounce his last
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name, because I'm jet is gonna
touch on to that himself.
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But I'm jet, is the head of
sales at socket and today, we're
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going to be mostly focusing
about territory planning what it
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means.
For your sales organization.
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How do you do and how much time
and effort you should put into
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doing the territory playing
before actually, starting to do
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the sales.
So I'm just, let's kick it off
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by you, giving us some
background on yourself,
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explaining how to pronounce your
last name.
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And Telling us just a lil bit
more about socket.
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Sure, no problem.
So yeah, just touching on your
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first point, the way you
pronounce my last name is just
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think like you're booking a DJ
for a party so it's pronounced
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book.
A DJ and there's quite a bit of
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silent letters in the air, but
once you think about it like
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that, it's actually not too hard
but could a DJ.
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All right?
That's that's why sure that's a
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great explanation of that case.
Now that we have that covered,
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just give us a brief background
of yourself and tell us just
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briefly about sockets.
Everyone is on the same page.
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Sure.
Yeah.
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So as you mentioned, I'm the
head of sales at socket, our
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website is Socket.
Dev, if anybody is interested
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and what we do is we are a
software supply chain, security
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product.
Our mission is to prevent supply
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chain and cyber attacks from
affecting our customers.
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So it's been a very exciting
Journey so far.
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I've been there about a year.
I've seen a lot happen in the
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first year.
We recently raised a series a of
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funding and You know, the future
looks very promising. -
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congratulations on the Rays will
probably touch on to that at the
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end of the episode.
Because, again, the podcast is
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still cold fundraising really
even though now we're talking
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about sales more than
fundraising.
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So, let's kick things off.
Let's talk about territory
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playing well, and let's start
with the definition of the
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territory playing.
What does that mean?
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And why do you think it's so
important?
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Yeah.
Absolutely.
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So I think, you know, from my
experience having a strong
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approach to your territory,
planning is the single most
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important thing you can do to
set yourself up for a successful
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year of selling.
I always like to say that
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Abraham Lincoln quote, which to
me is a perfect explanation of
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how I've approached my territory
in the past and the quote goes,
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you know, give me six hours to
chop down a tree.
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And I will spend the first four
sharpening the axe, And the
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basic idea here is that
preparation is key.
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And that's, that's really the
truth when it comes to territory
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planning, you know, I think it
really is about working smart,
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not necessarily working.
Overly hard to destroy yourself.
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I think, you know, in full
transparency.
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I think we're most reps fall
short.
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When it comes to territory
planning is, you know, they love
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this phrase that, you know, it's
a numbers game.
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It's a numbers game and to some
extent might be, especially, you
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know, depending on the stage of
your company.
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Of course, things will change
and we can talk about that.
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But I think too often you see
reps, you know, they get their
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territory and, you know, they
get very caffeinated and then in
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the first two, three months they
blast out hundreds of thousands
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of emails.
And they, you know, they use all
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of their LinkedIn in males from
sales nav in the first two weeks
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and they don't have much to show
for it a few months later, and
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that could be really dangerous.
Dress.
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Because you know, at the end of
the quarter, you should be close
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to a quarter of the way through
your number, maybe a little bit
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less, right?
If you kind of a ramped quota
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but, you know, at this point you
see a lot of reps where they
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don't have any deals closed.
Or they're not even close to
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having too much in the pipeline,
or maybe they've closed one or
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two deals, small deals and
they're quite a bit away from
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their number and they wonder
why.
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And then it kind of becomes a
snowball effect that where you
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no doubt starts to creep.
Into your mind are to blame the
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system.
You start.
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Art to say, well, I have a
terrible territory and, you
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know, I'm not, I was set up for
failure and that's that becomes
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a very dangerous mindset to get
into as a sales rep, where
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momentum is very key.
So, you know, for me, I think
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having that plan well, thought
out, knowing, where to spend
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your time, first of all, is by
far, the most important thing,
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because if you do that
correctly, The work to actually
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send out the messaging because
it's so strategic and so
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targeted and because a lot of
times you're working through a
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warm Market when you do it
correctly, it's actually not
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that much work to get
opportunities into your
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pipeline, first of all and then
to actually convert those
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opportunities into, you know,
trials or pocs or, you know,
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getting them to actually take an
evaluation seriously.
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So I'll just pause there first
and see if there's any follow-up
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questions about that but that's
kind of the general.
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General idea.
Why I think it's so.
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So crucial, you know, to really
prepare and plan your territory
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correctly, at the start of the
Year.
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This was perfect kickoff.
You definitely set up this
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episode for Success.
Everyone wants to hear it
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including myself so let's dive
straight into the territory
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playing.
What are the steps to a
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successful territory planning
and what does it involve in
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itself is?
Its identification of the ideal
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customer profile is an actual
territory wise division between
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the Reps.
What are the steps are?
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Totally totally.
So, I will say that, you know,
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this obviously depends on the
business you're selling into.
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So, you know, just to specify
what I mean by that, you know,
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if you're working at a start-up
like I am.
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Now, when I joined the company,
we had no paid customers, write
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zero.
So for me, the market is very
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wide.
So I have to think about this
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from, you know, I narrowed it
down to the United States,
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right?
But how do I approach my
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territory based on that, right.
I do.
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Blocked into a small segment.
Whereas when you get to a bigger
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company like, before this, I
was, I was a field sales rep, at
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Google Cloud, where I sold gcp.
You know, my territory was the
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San Francisco area and and I was
specifically based on funding
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levels, so that the accounts I
had were maybe only 30 or 40
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accounts.
So it's a much different
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approach.
The larger the deals are and the
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smaller the amount of accounts
you have, the more strategic you
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need to be.
That's for sure.
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So, for the sake of This I'll
just kind of talk more in
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general terms, I'll assume this
is you know for a growing
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startup company with you know
you have a little bit more of
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the market and I think that
would probably be a good basis
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and then wonder if we talk about
ways to kind of, you know,
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transform that into regardless
of what your you know, territory
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looks like you can always take
these same principles and apply
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it, is that fair?
Absolutely sounds lovely great.
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But I think my experience my
first introduction to territory
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planning My first job out of
college which was I was a sales
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rep at Oracle, I sold different
Cloud products.
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And you know, I think Oracle
does a lot of things right with
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with sellers, I don't know if
you've heard this but they have
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a very extensive sales process
and sales training that they do
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for their reps.
So I just want to say that, you
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know I learned a lot there and
it was fantastic.
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The experience I got one of the
things however that I think they
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fell a little bit short on was
how Oh, they ran their territory
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planning meetings.
This was usually done once a
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year and it was this long 1520
page spreadsheet, right?
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Presentation with all this
information.
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Most of the people are falling
asleep in the boardroom.
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It's an all-day thing.
You take turns each rep on the
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team goes through their
territory planet, takes an hour
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each and kind of like you're so
burnt out from this experience.
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There's not a lot of focus on
like what strategies to take
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that will actually get you.
Your number, it's more about
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like how can you fill up this
spreadsheet to make your
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management and everyone, right?
That you're, you know, the
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you've got a handle on your
business and like it's really no
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fault to them.
I think that's just kind of how
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traditionally sales has been
done for a long time.
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And so, that's so unnecessary
for a company at the stage of
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socket.
For example, where, you know,
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I'm not trying to, I'm not
trying to prove to anybody here,
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right?
I really need to get these
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deals.
Because I want to and because
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the company relies on it and so
you can really explain your
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territory, you should be able to
I should say within five
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minutes.
I mean, it really shouldn't take
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more than five maybe 10 minutes
to go through your entire
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territory plan.
Now, the preparation of course,
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takes a heck of a lot longer
than five minutes but generally
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speaking this is a this is the
flow that I've taken it's
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essentially four components.
The first is just a one-page
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overview of all of the
information at a high level that
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you that you want to.
Reference back to on a daily
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basis.
And it really has to go around
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and really has to do with, like,
goal setting, right?
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And we all know the statistics
behind, you know, write your
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goal down, put it on your wall,
you're more likely to achieve
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it.
That's kind of the idea here.
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So, on the one page overview,
you want some basic information,
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you know, what's your quota, you
know how much pipeline is
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needed?
You know, what's the closed
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Revenue that you have your to
date?
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So far?
What's your Gap to close?
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You know, which what's the most
likely outcome in terms of how
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much business you'll close It's
the best case scenario, things
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like that right things that
we've all done before and maybe
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one or two goals on there as
well.
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These could be like personal
goals for you know you you have
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like career-wise.
These can be specifics around
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like types of deals.
You want to close anything to
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them but that's essentially.
The first Slide.
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The second piece is a top-10
account list.
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Now, you can structure this
number based on, you know, again
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the size of your company, for
me, it was more like a top 20.
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Five account list.
Just because again, I had a
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wider Market to cast and I
didn't have as much time to
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spend on, you know, I didn't
want to spend as much time on
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like what I'm trying to say is I
wasn't forced to like these are
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the 10 or 20 accounts that I
have to sell to.
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So I didn't I didn't narrow it
down to that list for me.
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I was looking for, you know,
higher buying signals and so I
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kind of cast a little bit of a
wider net, but essentially what
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you're trying to do here is
you're trying to think about
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where do you want to spend your
time?
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On an AR are per hour basis or
an ACV per hour basis.
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Now I'm stealing that quote from
one of the best vp's of sales
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I've ever worked for, but I love
that quote because basically
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what it tells you is that, you
know, you might be working on a
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50k deal.
Let's say, annual basis.
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But if that 50k deal takes you
six months to close and you
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know, there are very needy
customer and you know they're
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conducting this like very
extensive evaluation.
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SS, you know, that's great for
that customer.
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I mean, they're doing the right
thing.
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It's no fault to them, but from
your standpoint, if you're an
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early, if you're a sales rep at
an early stage company where
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your company is relying on your
Revenue to keep the company
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afloat and to survive, that's
probably not the best place for
224
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you to spend your time because
the amount of the amount of
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00:11:38,300 --> 00:11:41,800
hours sheer hours you're putting
into it once that deal does
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close, if it does close, right?
It comes out to a very little
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amount on a per hour leaving
Aces.
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And so in that case, a 25k deal,
that only takes you maybe three
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or four weeks to close.
Could be a significantly better
230
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account for you to be targeting
and you're in the early days.
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So when you create this top
account list, it really needs to
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be focused on a CV per hour.
And you have to have a very
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strong game plan for how you're
going to get that deal closed.
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So, you know, some of the
things, you know, you want to do
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and with this account plan is
number one, have a rationale
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behind it.
It like why did you choose this
237
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account?
Why is this one of your top
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counts?
You know, do you know someone on
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the board you have you done
business with them before the
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previous company?
Do you have someone that's going
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to make an intro for you?
Like how are you going to get
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into the account right?
And it should be a fairly easy
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entry point if it's a top
account and then you want to
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connect the dots, right?
How do you get a deal there?
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What is the deal take?
Like is it?
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Is this /?
You know, are you going to
247
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leverage a existing relationship
to have an introduction?
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Him to somebody and then you're
going to give a demo to that
249
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person that's going to be your
Champion.
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Or is that person you'd
introduce you to your Champion.
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You need to have a general idea
of how is this deal going to
252
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flow?
Because once you once you know
253
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in your mind that there is a
path to a deal here, you can
254
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actually make it become a
reality by taking those
255
00:13:06,200 --> 00:13:10,900
necessary prep steps to get
there and then you know you want
256
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to have a set of next steps.
Right?
257
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Very concrete.
What is the next step?
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My next step is I'm going to
reach out.
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00:13:16,708 --> 00:13:20,000
Shout out to my friend, that I
know who is connected with this
260
00:13:20,000 --> 00:13:23,900
person on LinkedIn who looks
like they are my, they could be
261
00:13:23,900 --> 00:13:27,500
my Champion or somebody or an
influencer, they went to college
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together.
I know they're good friends.
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00:13:29,400 --> 00:13:31,200
I know for sure.
I will get an introduction
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00:13:31,200 --> 00:13:32,400
there.
Maybe I have to take this guy to
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dinner my friend and ask for
that intro but that is my next
266
00:13:35,300 --> 00:13:36,600
step.
That is the very next thing I'm
267
00:13:36,600 --> 00:13:41,300
going to do for this account.
Now notice I didn't say anything
268
00:13:41,300 --> 00:13:44,300
about mess you know sending out
tons of messages.
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00:13:44,300 --> 00:13:47,900
I didn't say, you know, let's
let's You know, hit up,
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00:13:47,900 --> 00:13:49,800
everybody.
My target market is the
271
00:13:49,800 --> 00:13:51,800
engineering team.
I didn't say let's message every
272
00:13:51,800 --> 00:13:54,900
engineer in the company.
Let's go now generic messages,
273
00:13:55,100 --> 00:13:56,400
right?
This is still just on the
274
00:13:56,408 --> 00:13:59,200
planning aspect.
So, I'll pause for a second.
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That makes sense.
So far, then there's doing
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00:14:01,000 --> 00:14:04,000
absolutely great one full of
question.
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00:14:04,000 --> 00:14:07,200
That I want to throw up before,
before you start talking again.
278
00:14:07,700 --> 00:14:13,900
Is, you know, you cannot have 25
companies where you have inroads
279
00:14:13,900 --> 00:14:16,200
with every single one of them.
So how do you deal with
280
00:14:16,200 --> 00:14:19,400
companies that are not, you
know, that high quality where he
281
00:14:19,400 --> 00:14:21,400
don't have a friend who works
there?
282
00:14:21,400 --> 00:14:25,000
Would you do there totally?
Yeah, it's a fantastic question.
283
00:14:25,000 --> 00:14:26,500
So what you're what you're
referring to is?
284
00:14:26,600 --> 00:14:28,000
You know, what kind of sales
cues?
285
00:14:28,000 --> 00:14:30,100
Do you look for exactly this
racial?
286
00:14:30,100 --> 00:14:32,700
Did they find intense signals
that you've mentioned earlier.
287
00:14:33,100 --> 00:14:33,700
Totally.
Yeah.
288
00:14:33,700 --> 00:14:36,500
How do you how do you know that
this is this is an account that,
289
00:14:37,000 --> 00:14:38,400
you know, is worth spending time
on.
290
00:14:38,700 --> 00:14:41,700
So you look for a few things, I
mean, I can All off, a couple of
291
00:14:41,700 --> 00:14:43,100
things that I've used in the
past.
292
00:14:43,100 --> 00:14:45,100
Yeah, absolutely.
Some of these might be basic,
293
00:14:45,100 --> 00:14:47,700
some of them are a little bit
more complicated, but, you know,
294
00:14:47,700 --> 00:14:50,800
number one, is if I'm targeting
let's say, you know, the
295
00:14:50,800 --> 00:14:54,000
engineering department as my as
my buyer at the end of the day,
296
00:14:55,100 --> 00:14:58,200
let's look for the executives in
the company and how recently did
297
00:14:58,200 --> 00:15:01,000
they join the company?
If you have somebody that joined
298
00:15:01,000 --> 00:15:02,700
the company within the first 100
Days?
299
00:15:02,800 --> 00:15:06,400
A lot of times more than not,
especially at that senior of a
300
00:15:06,400 --> 00:15:10,500
role, they have to put some kind
of a 30-60-90 day plan in place
301
00:15:10,500 --> 00:15:14,500
when they Tired of things that
they want to accomplish and
302
00:15:14,500 --> 00:15:16,800
their first quarter right at the
after joining.
303
00:15:17,000 --> 00:15:21,100
So, if you can find somebody
that's in that timeframe and you
304
00:15:21,200 --> 00:15:23,500
and you're confident, you have a
good product that solves a need
305
00:15:23,500 --> 00:15:26,400
for, you know, an engineering
leader or an engineering team.
306
00:15:26,700 --> 00:15:31,100
Then that's a good cue to look
for because there's a chance
307
00:15:31,100 --> 00:15:33,900
that they might have an
initiative in place to evaluate
308
00:15:33,900 --> 00:15:35,700
Solutions like yours.
Right.
309
00:15:35,700 --> 00:15:38,300
Or you might be able to provide
value there where you can get
310
00:15:38,300 --> 00:15:40,700
their time of day because you
know the again they haven't sent
311
00:15:40,800 --> 00:15:43,900
have to do that.
I look for pre-ipo companies all
312
00:15:43,900 --> 00:15:45,500
the time.
You know, one of the biggest
313
00:15:45,500 --> 00:15:47,900
things companies do before they
go public as they try to cut
314
00:15:47,900 --> 00:15:49,400
costs, right?
They want to increase their
315
00:15:49,400 --> 00:15:55,100
margins, you know, and so if you
can it's not only cutting cost
316
00:15:55,100 --> 00:15:58,100
but it's also the justifying to
actually purchase a product
317
00:15:58,100 --> 00:16:00,200
becomes so much more
scrutinized.
318
00:16:00,200 --> 00:16:01,800
I'm working with a handful of
companies.
319
00:16:01,800 --> 00:16:06,500
Right now, it's socket that are,
you know, pre-ipo and their
320
00:16:06,500 --> 00:16:11,000
scrutinizing every single dollar
that they spend they should And
321
00:16:11,000 --> 00:16:16,700
so you're in a way, it's more
challenging because there's
322
00:16:16,700 --> 00:16:20,000
there's more up against you but
it's time, it's actually a way
323
00:16:20,000 --> 00:16:21,600
for you to differentiate
yourself against your
324
00:16:21,600 --> 00:16:25,200
competition more because if you
know that then you know that
325
00:16:25,200 --> 00:16:28,700
your sales pitch should be
focused on want to find the
326
00:16:28,700 --> 00:16:31,000
return on their investment that
they're going to get.
327
00:16:31,300 --> 00:16:34,700
And if you do the work to do
that, you know, nine times out
328
00:16:34,700 --> 00:16:36,600
of ten, they're going to choose
to go with the company where
329
00:16:36,600 --> 00:16:38,800
they can get the clear
justification for the budget
330
00:16:38,800 --> 00:16:41,700
internally versus, you know.
Having to do all that work
331
00:16:41,700 --> 00:16:43,400
themselves.
And so you can, you can look for
332
00:16:43,400 --> 00:16:48,600
cues like that as well.
I look at competitor news a lot.
333
00:16:49,600 --> 00:16:52,000
This one gets a little bit more
complicated, but this this one
334
00:16:52,000 --> 00:16:53,900
has been.
This one has worked wonders for
335
00:16:53,900 --> 00:16:57,900
me in the past.
So what I mean by that is, you
336
00:16:57,900 --> 00:17:01,100
know, recently, you know, I
heard that one of our
337
00:17:01,100 --> 00:17:07,099
competitors cut their R&D
Department, you know, that to me
338
00:17:07,099 --> 00:17:09,400
is a clear sign that they're not
going to be innovating as much
339
00:17:10,599 --> 00:17:14,400
and So I go onto their case.
I go to their case studies on
340
00:17:14,400 --> 00:17:17,400
their website and I look at
their customers and you might
341
00:17:17,400 --> 00:17:21,599
find information about a company
that says, you know, you know, a
342
00:17:21,608 --> 00:17:25,099
customer of theirs that says I
chose to work with this company
343
00:17:25,099 --> 00:17:27,300
because they're staying on The
Cutting Edge and they're
344
00:17:27,300 --> 00:17:31,200
innovating case anymore.
And so I now have somebody on
345
00:17:31,200 --> 00:17:34,500
their website that obviously
felt so strongly about this
346
00:17:34,500 --> 00:17:37,300
problem that they were willing
to give a case study for it and
347
00:17:37,300 --> 00:17:40,100
I might contact them, right?
And I might have a conversation
348
00:17:40,100 --> 00:17:42,400
about it now.
Now, you got to have to have
349
00:17:42,400 --> 00:17:44,900
some class you know here you
don't want to just go and Bash
350
00:17:44,900 --> 00:17:47,500
competitor you.
I don't I don't think that's a
351
00:17:47,508 --> 00:17:50,000
good strategy personally.
I think that will come back to
352
00:17:50,000 --> 00:17:53,100
bite you in the butt or because
what you can do some Discovery
353
00:17:53,100 --> 00:17:55,900
there, you can say you know.
So I saw that case study you
354
00:17:55,908 --> 00:17:58,200
gave it was great.
It stuck out to me what was it
355
00:17:58,200 --> 00:17:59,700
about?
They're innovating that you
356
00:17:59,700 --> 00:18:03,600
liked and you know, you might
find that what they originally
357
00:18:03,600 --> 00:18:06,400
thought wasn't the case anymore.
And you might not even need to
358
00:18:06,400 --> 00:18:08,600
fully replace that competitor,
but you could be an add-on,
359
00:18:08,600 --> 00:18:09,700
right?
It could be a good foot in the
360
00:18:09,700 --> 00:18:14,600
door.
So that's another one, you know,
361
00:18:14,600 --> 00:18:17,000
I look for Mutual investors to
that's by the last one.
362
00:18:17,000 --> 00:18:19,200
I'll talk about you.
The list goes on.
363
00:18:19,200 --> 00:18:21,400
I mean, there's there's so many
things you can do here, but
364
00:18:21,400 --> 00:18:23,300
Mutual investors is another huge
one.
365
00:18:24,700 --> 00:18:27,700
This is where this could take
you back to the original point
366
00:18:27,700 --> 00:18:28,900
of.
You know, you don't need to
367
00:18:28,900 --> 00:18:31,600
blast out a thousand messages.
You might realize that there's a
368
00:18:31,608 --> 00:18:35,000
mutual investor, you can instead
Focus your time on writing a
369
00:18:35,000 --> 00:18:38,600
really well-crafted ghost email
for your CEO, have your CEO
370
00:18:38,600 --> 00:18:43,300
reach out to the investor ask
That introduction and because
371
00:18:43,300 --> 00:18:45,400
that introduction came from an
investor already.
372
00:18:45,400 --> 00:18:49,600
Your 25%, the way closing the
deal in my opinion, you know,
373
00:18:49,600 --> 00:18:55,800
versus running the risk of, you
know, coming off as just another
374
00:18:55,800 --> 00:18:58,000
sales rep, right?
That sends out, you know,
375
00:18:58,000 --> 00:19:01,200
standard messaging that doesn't
have a lot of context in it and,
376
00:19:01,200 --> 00:19:04,300
and all that kind of stuff.
And so I hope that answers your
377
00:19:04,300 --> 00:19:05,600
question.
But those are some of the cues
378
00:19:05,600 --> 00:19:10,500
that I look for certainly does.
And yes, doubled.
379
00:19:10,600 --> 00:19:13,300
Does that you also covered a few
questions I was playing to ask
380
00:19:13,300 --> 00:19:15,000
ahead so that's absolute
perfect.
381
00:19:15,000 --> 00:19:19,100
Alright let's keep moving.
Then you were planning to finish
382
00:19:19,100 --> 00:19:21,400
covering the preparation of the
territory planning.
383
00:19:22,500 --> 00:19:24,500
Correct.
So the first two parts just to
384
00:19:24,500 --> 00:19:27,700
summarize the one page overview.
That's where you talk about, you
385
00:19:27,700 --> 00:19:30,900
know, it's like your flashcard.
You usually back at this every
386
00:19:30,900 --> 00:19:32,900
day, it maybe you have some
goals on their.
387
00:19:32,900 --> 00:19:35,800
The second part was the top 10
accounts or top 25, whatever it
388
00:19:35,800 --> 00:19:37,700
might be.
But these should be focused on
389
00:19:37,700 --> 00:19:40,600
your a CV per hour where you
going to spend your time, that's
390
00:19:40,600 --> 00:19:43,900
going to result to the most
revenue on an hourly basis for
391
00:19:43,900 --> 00:19:49,800
the time, you're putting in the
third is in my opinion, the most
392
00:19:49,800 --> 00:19:52,600
important part to get off to a
fast start and that's Looking at
393
00:19:52,600 --> 00:19:56,400
your current opportunities.
Now, everybody, I mean, if
394
00:19:56,400 --> 00:19:59,800
you're selling a good product,
you will have some level of the
395
00:19:59,800 --> 00:20:02,500
market out there that's
interested in what you're
396
00:20:02,500 --> 00:20:06,300
selling and you know, you will
have opportunities.
397
00:20:06,300 --> 00:20:10,100
So it's, the question is, now
that you have the opportunity,
398
00:20:10,400 --> 00:20:11,800
how do you actually wouldn't
deal?
399
00:20:13,100 --> 00:20:17,500
And this is where a lot of
people are more focused on the
400
00:20:17,500 --> 00:20:19,500
numbers game, where they're
like, let me just get a ton of
401
00:20:19,500 --> 00:20:21,200
opportunities.
And if I just closed 10% of
402
00:20:21,200 --> 00:20:24,000
them, well, Why are you only
causing 10% of them?
403
00:20:24,000 --> 00:20:25,500
I mean if it's a true
opportunity why aren't you
404
00:20:25,508 --> 00:20:29,900
closing 75% of them?
And so like, let's actually fill
405
00:20:29,900 --> 00:20:34,300
out the opportunity plan to see
if this is in fact a really
406
00:20:34,300 --> 00:20:37,200
strong opportunity.
Or if you're just, it's just an
407
00:20:37,200 --> 00:20:40,300
opportunity that, you know,
you've gotten the pipeline again
408
00:20:40,300 --> 00:20:45,500
to inflate your number two, man.
Do you so everyone's done
409
00:20:45,500 --> 00:20:49,000
opportunity plans?
I think like you are at least
410
00:20:49,000 --> 00:20:50,700
you've heard a lot of these
things but like let's, let's
411
00:20:50,700 --> 00:20:52,200
Identify some of the basics.
Like, who's that?
412
00:20:52,300 --> 00:20:55,400
Anomic buyer here is, who is the
person at the end of the day?
413
00:20:55,400 --> 00:20:57,500
That's going to sign was the
budget for this.
414
00:20:57,500 --> 00:21:00,100
You know what, you might find
oftentimes is that you're
415
00:21:00,100 --> 00:21:02,500
working with somebody, the
entire process, you get to the
416
00:21:02,500 --> 00:21:04,700
end of the deal and then that
person actually doesn't have the
417
00:21:04,708 --> 00:21:06,200
budget for.
They need to go introduce you to
418
00:21:06,200 --> 00:21:08,200
somebody else.
Well, now you're in the 11th
419
00:21:08,200 --> 00:21:12,200
Hour, you've already forecasted
this deal, you know, that it's
420
00:21:12,200 --> 00:21:15,300
coming in and you never even met
the person that has the budget.
421
00:21:15,300 --> 00:21:18,200
Well, they might have a whole
slew of questions, right?
422
00:21:18,200 --> 00:21:21,600
That the your Champion wasn't
aware of.
423
00:21:22,300 --> 00:21:25,200
You might have to restart the
evaluation and I've been victim
424
00:21:25,200 --> 00:21:28,600
to that a few times.
So figuring out, you know, doing
425
00:21:28,600 --> 00:21:31,400
proper Discovery to figure that
out early on is important.
426
00:21:31,600 --> 00:21:34,900
What is the decision criteria?
What is going to come?
427
00:21:35,000 --> 00:21:37,800
You know, what is it?
What are the criteria that the
428
00:21:37,900 --> 00:21:41,600
customer has to make a decision?
This is oftentimes referred to
429
00:21:41,600 --> 00:21:44,100
as you know, success criteria.
If you're doing like an
430
00:21:44,100 --> 00:21:47,500
evaluation or a POC, having very
concrete success.
431
00:21:47,500 --> 00:21:52,100
Criteria is, is integral to this
to the success of a sales.
432
00:21:52,800 --> 00:21:55,800
And it's not just enough to just
have what the success criteria
433
00:21:55,800 --> 00:21:58,300
is.
For example, you know, again
434
00:21:58,300 --> 00:22:01,700
going back to socket example,
you know, we sell a solution
435
00:22:01,700 --> 00:22:04,500
that is very Innovative in the
space, you know, there's nobody
436
00:22:04,500 --> 00:22:10,800
really doing that what we're
doing to our extent and we, you
437
00:22:10,800 --> 00:22:13,900
know, we're our goal is to
prevent a software supply chain
438
00:22:13,900 --> 00:22:15,800
attack from affecting our
customers.
439
00:22:16,300 --> 00:22:20,900
Now, when they do an evaluation,
they might say, well I want
440
00:22:20,900 --> 00:22:23,800
socket to be able to detect Ekta
vulnerability that could lead to
441
00:22:23,800 --> 00:22:26,400
a supply chain attack.
Okay, that's great.
442
00:22:26,400 --> 00:22:30,100
That's a, that's a very good
success criteria, but what are
443
00:22:30,300 --> 00:22:33,500
the leading indicators of that?
What does that what?
444
00:22:33,500 --> 00:22:35,300
Now, let's take it a little bit
further.
445
00:22:35,600 --> 00:22:38,000
Okay, we want us to detect a
vulnerability.
446
00:22:38,000 --> 00:22:41,400
Now, what will that detection
look like, does that mean?
447
00:22:41,400 --> 00:22:45,300
Like, how, how severe does that
detection need to be great?
448
00:22:45,400 --> 00:22:48,200
Oh, it would be nice if we can
at least flag it to a developer
449
00:22:48,200 --> 00:22:51,400
earlier in their workflow.
So that they know that this
450
00:22:51,500 --> 00:22:54,600
potential You know, piece of
code that they're using is risky
451
00:22:54,600 --> 00:22:56,100
and we want to flag it to them.
Okay, great.
452
00:22:56,100 --> 00:22:59,500
So you want some kind of
alerting to the developer for
453
00:22:59,500 --> 00:23:02,600
them to indicate at least have a
chance to prevent, you know,
454
00:23:03,000 --> 00:23:04,300
something very risky from
happening.
455
00:23:04,300 --> 00:23:06,100
Okay, great.
And now what's the return on
456
00:23:06,100 --> 00:23:07,700
that investment?
Like, what does that mean to you
457
00:23:07,700 --> 00:23:10,400
as a business?
Well, that means that we don't
458
00:23:10,400 --> 00:23:12,500
have to remediate issues after
the fact.
459
00:23:12,500 --> 00:23:13,800
They might tell you.
Okay, great.
460
00:23:13,800 --> 00:23:18,200
So time saved after the fact
from the security team having to
461
00:23:18,200 --> 00:23:21,200
go through and fix an issue.
How much time on average have
462
00:23:21,200 --> 00:23:24,200
you guys spent Right.
Fixing those issues, taking it
463
00:23:24,200 --> 00:23:25,800
further level.
Well, you know, it can take
464
00:23:25,800 --> 00:23:28,500
anywhere from 5 to 25 hours,
okay?
465
00:23:28,500 --> 00:23:32,300
5 to 25 hours, great.
Now, you have very, very
466
00:23:32,300 --> 00:23:35,500
valuable information.
You can assume that, you know, a
467
00:23:35,500 --> 00:23:37,600
really good security engineer.
Might make a hundred, fifty
468
00:23:37,600 --> 00:23:40,200
thousand dollar salary or
whatever, right?
469
00:23:40,200 --> 00:23:42,600
And you can start to quantify
that hourly rate.
470
00:23:42,700 --> 00:23:44,900
Well, you know, a hundred fifty
thousand dollars a year comes
471
00:23:44,900 --> 00:23:48,200
out to about 80 bucks, an hour,
if they're spending 25 hours on
472
00:23:48,200 --> 00:23:51,400
it, you know, it's costing them,
whatever x amount of dollars
473
00:23:51,500 --> 00:23:54,600
every time to An issue.
Now with tennis shoes, on a
474
00:23:54,608 --> 00:23:58,200
monthly basis, this is how much,
you know, return on your
475
00:23:58,200 --> 00:24:00,600
investment, your saving, by
having a tool in place that can
476
00:24:00,600 --> 00:24:03,400
proactively prevent that.
And so now you have all of this,
477
00:24:03,400 --> 00:24:06,500
this information readily
available to you.
478
00:24:06,500 --> 00:24:08,800
And this is the kind of stuff
that you have to think about
479
00:24:08,800 --> 00:24:11,700
with every single one of your
opportunities because you're
480
00:24:11,700 --> 00:24:14,000
going to significantly increase
your clothes right.
481
00:24:14,600 --> 00:24:18,500
You know from that 10% to 50% or
75% or what have you.
482
00:24:19,900 --> 00:24:22,300
So just to fly through a couple
more of these you know that You
483
00:24:22,300 --> 00:24:25,400
look for in an opportunity plan.
The paper process is important.
484
00:24:25,800 --> 00:24:28,400
This is kind of goes without
saying, but so many times, you
485
00:24:28,400 --> 00:24:30,700
know, people neglect, the fact
that legal could take two weeks
486
00:24:30,700 --> 00:24:32,900
to six weeks or whatever.
The let you know longer.
487
00:24:33,200 --> 00:24:35,400
I've one time gone through a
legal process that took an
488
00:24:35,400 --> 00:24:37,000
entire quarter.
Yeah nice.
489
00:24:37,400 --> 00:24:39,200
Yeah.
For the first large company I
490
00:24:39,200 --> 00:24:44,300
mean yeah it could be it could
be a disaster and so there's no
491
00:24:44,300 --> 00:24:46,400
reason why you shouldn't be able
to start that process
492
00:24:46,400 --> 00:24:49,900
simultaneously nine times.
It's a completely different team
493
00:24:49,900 --> 00:24:52,100
internally.
That will be handling that and
494
00:24:52,800 --> 00:24:56,100
You have to know just from
practice, you'll get better at
495
00:24:56,100 --> 00:24:59,200
this, but there is the right
time to ask this process.
496
00:24:59,200 --> 00:25:01,700
If you're in a POC and it's
starting to Trend in the right
497
00:25:01,700 --> 00:25:04,400
direction, you have totally
earned the right to ask your
498
00:25:04,400 --> 00:25:07,900
champion and decision-maker.
If they can start the onboarding
499
00:25:07,900 --> 00:25:10,400
process just so that you can be
doing that kind of stuff
500
00:25:10,400 --> 00:25:12,900
simultaneously little things,
right?
501
00:25:12,900 --> 00:25:14,900
These are all this is all this
kind of stuff is going to help
502
00:25:14,900 --> 00:25:17,700
you increase increase your
clothes rate but also reduce the
503
00:25:17,700 --> 00:25:20,200
time to close.
Etc.
504
00:25:20,400 --> 00:25:22,000
You know obviously identifying
pain.
505
00:25:22,000 --> 00:25:24,600
That's An obvious one, right?
That kind of goes into what we
506
00:25:24,600 --> 00:25:26,900
were talking about and then
little things, like, who's your
507
00:25:26,900 --> 00:25:30,800
Champion here, who can influence
the deal, are there multiple
508
00:25:30,800 --> 00:25:32,900
teams that need to be involved
here, getting to all of this
509
00:25:32,900 --> 00:25:37,900
stuff ahead of time are all ways
of increasing your success rate
510
00:25:37,900 --> 00:25:40,700
of closing these deals but also
potentially growing your deal.
511
00:25:41,500 --> 00:25:44,700
I did a deal one time with a
company where you know we found
512
00:25:44,700 --> 00:25:48,200
out that multiple teams could
benefit from this same product
513
00:25:48,200 --> 00:25:50,600
and so halfway through the
evaluation we actually decided
514
00:25:50,600 --> 00:25:52,100
to Loop in to other
stakeholders.
515
00:25:52,300 --> 00:25:55,200
Ours and you know, 3x the size
of our deal.
516
00:25:55,600 --> 00:25:57,800
So little things like that,
right are obviously very
517
00:25:57,800 --> 00:26:01,300
important and then of course,
the last thing to keep in mind
518
00:26:01,300 --> 00:26:03,700
is competition, you know, whose
it in the deal with you are they
519
00:26:03,700 --> 00:26:08,000
evaluating other Solutions being
able to you know, subtly plant
520
00:26:08,000 --> 00:26:10,800
landmines for the competition
things where you know you
521
00:26:10,800 --> 00:26:15,200
differentiate ahead of time is
definitely a good strategy to
522
00:26:15,200 --> 00:26:17,600
have.
So that's the third piece.
523
00:26:17,700 --> 00:26:20,000
Any questions about that?
No, not at all.
524
00:26:20,800 --> 00:26:22,700
Cool.
And then the Last is just the
525
00:26:22,708 --> 00:26:25,500
prospecting strategies.
Like, okay, great.
526
00:26:25,500 --> 00:26:27,400
We now have our plan.
We have our opportunities.
527
00:26:27,400 --> 00:26:29,200
We're going to change that.
We have our top accounts.
528
00:26:29,400 --> 00:26:32,300
We know what our goals are and
our stats are to get us to the
529
00:26:32,300 --> 00:26:34,700
number.
Now, what's the actual strategy?
530
00:26:37,000 --> 00:26:40,600
And so you know this is where it
now comes down to.
531
00:26:40,600 --> 00:26:43,500
If you've done all of this work
and you know that you have
532
00:26:43,500 --> 00:26:47,300
mutual investors then maybe one
strategy is let's go through all
533
00:26:47,300 --> 00:26:49,600
of our investors.
Let's see which accounts you
534
00:26:49,600 --> 00:26:52,800
know that we have a mutual
relationship for Then instead of
535
00:26:52,800 --> 00:26:56,400
me blindly reaching out to the
investor, Let Me Go stright, a
536
00:26:56,408 --> 00:26:58,900
nice email for my CEO who
already meets with these
537
00:26:58,900 --> 00:27:01,400
investors right on a monthly
basis or quarterly basis and
538
00:27:01,400 --> 00:27:04,400
let's have him or her, you know,
make this introduction for us.
539
00:27:04,500 --> 00:27:06,700
So that's a great strategy to
taken place.
540
00:27:07,400 --> 00:27:10,600
I talked about competitor sites
well like looking for case
541
00:27:10,600 --> 00:27:15,000
studies looking for quotes.
You know, if we if you know you
542
00:27:15,100 --> 00:27:18,900
compete very strongly in one
particular vertical then you
543
00:27:18,908 --> 00:27:22,100
know, looking at where some of
your competitors have one deals.
544
00:27:22,200 --> 00:27:27,100
But those Target accounts, you
know, being able to go and talk
545
00:27:27,100 --> 00:27:31,100
directly to that person and say,
Hey you chose this solution
546
00:27:31,300 --> 00:27:33,800
because of these reasons based
on the case study I read.
547
00:27:34,000 --> 00:27:38,100
You know if you have time to
talk about that because what
548
00:27:38,100 --> 00:27:41,600
we're finding is that, you know,
companies that chose XYZ
549
00:27:41,600 --> 00:27:44,400
solution are now looking at our
solution because of the
550
00:27:44,400 --> 00:27:50,000
additional benefit of XYZ, the
cost savings, which are x y z,
551
00:27:50,000 --> 00:27:51,000
right?
And so on and so forth.
552
00:27:51,000 --> 00:27:53,100
And it's a very kind And pointed
thing.
553
00:27:53,200 --> 00:27:55,100
And again, if they did a case
study, they care about this
554
00:27:55,100 --> 00:28:01,200
problem or a lot.
And then another really good
555
00:28:01,200 --> 00:28:05,900
strategy for prospecting, which
I think really flies under the
556
00:28:05,900 --> 00:28:08,800
radar.
I don't hear a lot of people
557
00:28:08,800 --> 00:28:13,600
doing this, especially if you're
at a start-up like the size of
558
00:28:13,700 --> 00:28:16,400
socket Dev.
We're we're, you know, we raised
559
00:28:16,400 --> 00:28:19,000
a series a we're starting to,
you know, we're past the stage
560
00:28:19,000 --> 00:28:21,700
of design partners and early
adult Years, and we're trying to
561
00:28:21,708 --> 00:28:25,400
scale This business.
Now we're still a relatively
562
00:28:25,400 --> 00:28:31,700
small sales team, and so you
can't spend hours and hours on
563
00:28:31,700 --> 00:28:34,500
smaller deals.
And so you have to think
564
00:28:34,500 --> 00:28:38,300
strategically like, how can you
increase the velocity of these
565
00:28:38,300 --> 00:28:42,100
deals without having to hold
their hand through the entire
566
00:28:42,100 --> 00:28:44,200
evaluation process?
All the way?
567
00:28:44,200 --> 00:28:48,600
And so something that I have
done in the past and that I find
568
00:28:48,600 --> 00:28:52,000
really successful is pushing
prospects.
569
00:28:52,200 --> 00:28:56,300
You like a monthly or a
quarterly webinar where the
570
00:28:56,300 --> 00:29:00,000
agenda for the webinar is to
demo the solution, talk
571
00:29:00,000 --> 00:29:02,900
specifically about industry
Trends, maybe you you know,
572
00:29:02,900 --> 00:29:05,600
reach out to, you know,
companies that are all in one
573
00:29:05,600 --> 00:29:09,500
industry and you push them to a
specific industry webinar or
574
00:29:09,500 --> 00:29:11,800
maybe it's generalized, right?
You can try different different
575
00:29:11,800 --> 00:29:17,600
flavors of it, see what works.
And the idea here is that it's a
576
00:29:17,608 --> 00:29:21,500
lot easier to book a meeting,
you know, to push somebody to a
577
00:29:21,508 --> 00:29:23,200
meeting.
And then to try to pitch them
578
00:29:23,200 --> 00:29:26,100
over LinkedIn and over email.
It's very difficult, I mean,
579
00:29:26,100 --> 00:29:28,500
there's so many questions but if
you can at least get them to
580
00:29:28,500 --> 00:29:33,100
just agree to join a 30-minute
webinar, then you can have you
581
00:29:33,100 --> 00:29:34,900
know that's not a lot to ask for
your founder, right?
582
00:29:34,900 --> 00:29:37,700
The person that's probably the
best at selling your product to
583
00:29:37,700 --> 00:29:39,800
come in and do a quarterly
right?
584
00:29:39,800 --> 00:29:43,500
Or even monthly, you know,
webinar where they product.
585
00:29:43,500 --> 00:29:45,700
They talk about the vision.
Why do they start the company?
586
00:29:45,800 --> 00:29:47,100
What are the trends?
They're saying?
587
00:29:47,400 --> 00:29:49,700
And now if they're interested,
right?
588
00:29:49,700 --> 00:29:53,500
You've basically now demoed for
potentially You could push 15 20
589
00:29:53,500 --> 00:29:56,500
50 companies to this.
And I've done this in the past
590
00:29:56,500 --> 00:29:59,000
and now you're basically you're
done one for all of them at once
591
00:30:00,500 --> 00:30:02,000
the follow-up becomes a lot
easier.
592
00:30:02,000 --> 00:30:04,100
Hey, you watched our webinar,
what did you think?
593
00:30:04,200 --> 00:30:07,000
Did anything stick out to you?
They tell you maybe two or three
594
00:30:07,000 --> 00:30:08,100
things that stuck out to you.
Great.
595
00:30:08,100 --> 00:30:10,700
What do you think about doing an
evaluation specifically on those
596
00:30:10,700 --> 00:30:12,400
two points that you said are
important?
597
00:30:12,500 --> 00:30:14,700
We have other customers that
have done, that evaluation of
598
00:30:14,700 --> 00:30:16,800
what they found.
Was one, two, three.
599
00:30:17,200 --> 00:30:19,300
If you saw one, two three, would
that be something that would be
600
00:30:19,300 --> 00:30:21,000
interested in interesting to
you.
601
00:30:21,800 --> 00:30:25,300
And now, you know, you can you
can follow up with the warm
602
00:30:25,300 --> 00:30:27,700
leaves, the ones that actually
either reached out to you or
603
00:30:27,700 --> 00:30:29,500
have responded to your messaging
that way.
604
00:30:29,700 --> 00:30:31,800
Because at least now they've
seen your product.
605
00:30:32,100 --> 00:30:35,700
So we can go on all day.
I know we don't have a ton of
606
00:30:35,700 --> 00:30:39,600
time, we read about half an hour
but yeah, I'll just pause and
607
00:30:39,600 --> 00:30:43,000
see, that's, that's generally,
you know, some things to think
608
00:30:43,000 --> 00:30:46,200
about it, a high level, of
course, if you did ever want to
609
00:30:46,200 --> 00:30:49,200
have a follow-up session, get
more into the specifics of what
610
00:30:49,200 --> 00:30:53,400
some of those steps actually.
Look like, Like in practice I'd
611
00:30:53,400 --> 00:30:56,000
be more than happy to have
another conversation about 10
612
00:30:56,000 --> 00:30:59,100
percent we should do that.
That was a long-lasting
613
00:30:59,100 --> 00:31:01,900
discussion here at fundraising
radio that we should start doing
614
00:31:01,900 --> 00:31:05,800
2 parts interviews where one
part is more high-level strategy
615
00:31:06,100 --> 00:31:09,400
and second part is just like
digging deep into the specific
616
00:31:09,800 --> 00:31:13,900
of a strategy.
So yes there's a 95% chance they
617
00:31:13,900 --> 00:31:16,000
will do part two of this
episode.
618
00:31:16,000 --> 00:31:20,400
So people if you're listening to
this, check out if there is part
619
00:31:20,400 --> 00:31:24,300
2 coming up.
Because probably it is in this
620
00:31:24,300 --> 00:31:29,300
case yeah we'll come to wrap it
up after one last question and
621
00:31:29,300 --> 00:31:31,300
one last question would be
what's your advice to the
622
00:31:31,308 --> 00:31:33,600
founders listening to this right
now because again most of people
623
00:31:33,600 --> 00:31:35,900
who are listening to this our
Founders who don't have much
624
00:31:35,900 --> 00:31:38,900
sales experience, what will be
your advice to them?
625
00:31:38,900 --> 00:31:43,100
Right now one thing that they
can do immediately after this
626
00:31:43,100 --> 00:31:48,600
episode is over.
Yeah, I think founder of
627
00:31:48,600 --> 00:31:52,000
starting a company.
I would say, a lot of times,
628
00:31:52,000 --> 00:31:57,000
they, you know, can get the time
of day, a lot more from a
629
00:31:57,000 --> 00:32:02,600
prospect than a sales rep can
just because of the reputation
630
00:32:02,600 --> 00:32:06,300
and just sheer fact that they
are title says CEO and you have
631
00:32:06,300 --> 00:32:11,100
reason funding.
And so you know I think that
632
00:32:12,500 --> 00:32:15,700
Something I've seen a lot of
Founders do that works against
633
00:32:15,700 --> 00:32:21,700
them, is they?
They underestimate how much of a
634
00:32:21,708 --> 00:32:26,700
sales process actually comes
down to Discovery and deep dive
635
00:32:26,700 --> 00:32:30,500
into the problems that they're
solving and quantifying those
636
00:32:30,500 --> 00:32:33,500
problems for their customers and
they just think that if they
637
00:32:33,500 --> 00:32:36,300
tell a really good story and
maybe they have a background on
638
00:32:36,300 --> 00:32:40,100
this that they'll win deals just
because of their, you know,
639
00:32:40,400 --> 00:32:43,900
storytelling ability and because
You know, of like the product
640
00:32:43,900 --> 00:32:47,700
that they built and they don't.
And I think that is true to some
641
00:32:47,700 --> 00:32:49,200
extent.
I mean, you'll, you know, they
642
00:32:49,200 --> 00:32:51,700
can probably close down those,
you know, those first design
643
00:32:51,700 --> 00:32:54,200
Partners just based off the
vision which is great, that's
644
00:32:54,200 --> 00:32:56,900
extremely important.
But to actually be able to
645
00:32:56,900 --> 00:33:01,100
scale, you know, a sales
organization and you really
646
00:33:01,100 --> 00:33:03,900
gotta focus on a lot of the
things that I talked about in
647
00:33:03,900 --> 00:33:07,100
the current opportunities.
Portion, if you have 10 15
648
00:33:07,100 --> 00:33:10,400
interested, come companies that
could potentially equate to a
649
00:33:10,400 --> 00:33:13,700
lot of Revenue, which is
Valuable at an early stage.
650
00:33:14,100 --> 00:33:17,100
So spending the time to do some
of the Dirty Work, right?
651
00:33:17,100 --> 00:33:19,900
That that sales reps were just
trained to do on a daily basis
652
00:33:19,900 --> 00:33:23,200
like ask those questions like,
hey, I had a really great time
653
00:33:23,200 --> 00:33:25,300
talking to you.
It sounds like you are the exact
654
00:33:25,300 --> 00:33:28,200
type of person, you know, that
understands the problem that
655
00:33:28,200 --> 00:33:30,400
were solving and you're the
exact type of person I want to
656
00:33:30,408 --> 00:33:32,500
work with.
Can you help me understand a
657
00:33:32,508 --> 00:33:35,400
little bit more about like what
it would take for you to
658
00:33:35,400 --> 00:33:38,300
actually use our product?
You know would you be the person
659
00:33:38,300 --> 00:33:39,900
that would ultimately be making
this decision?
660
00:33:39,900 --> 00:33:41,600
Is there anybody else that you
think I should have a
661
00:33:41,600 --> 00:33:43,700
conversation?
In with right, like, starting to
662
00:33:43,700 --> 00:33:48,100
ask you questions, I would say
it's probably the lowest hanging
663
00:33:48,100 --> 00:33:51,900
fruit for where Founders can
get, you know, increase their
664
00:33:51,900 --> 00:33:55,500
success rate of early sales and
you have to bring in somebody to
665
00:33:55,500 --> 00:33:57,300
help out with that that has
experienced.
666
00:33:58,300 --> 00:34:01,700
It's, you know, a really good
sales rep is very good money.
667
00:34:01,800 --> 00:34:06,000
Well, spent, and so, yeah, I
mean, to answer your question, I
668
00:34:06,000 --> 00:34:09,000
would just say Discovery, you
know, do more Discovery really
669
00:34:09,000 --> 00:34:12,000
make sure you're, you know,
you're not going on the right
670
00:34:12,000 --> 00:34:14,400
door.
Yeah, actually discovering
671
00:34:14,400 --> 00:34:17,500
because again yeah a lot of
Founders don't ask that many
672
00:34:17,500 --> 00:34:19,699
questions or ask the wrong
questions.
673
00:34:19,900 --> 00:34:21,600
So yeah, that's a great call to
action.
674
00:34:23,300 --> 00:34:25,100
Ask dumb questions on the Dem
Discovery.
675
00:34:25,100 --> 00:34:27,100
That's what the discovery is.
Therefore, right?
676
00:34:27,400 --> 00:34:30,699
So coming on this notes, we'll
wrap it up as, usually.
677
00:34:30,800 --> 00:34:33,300
All the stuff that was mentioned
during the episode is going to
678
00:34:33,300 --> 00:34:34,600
be in the description of this
episode.
679
00:34:34,600 --> 00:34:39,699
So go read it all full up with.
I'm judge to see if there are
680
00:34:39,707 --> 00:34:43,300
any books written articles that
she would like I recommend, and
681
00:34:43,300 --> 00:34:46,900
if there are any, they are going
to be a links in the description
682
00:34:46,900 --> 00:34:50,900
of this episode and yeah,
that'll be my call to action.
683
00:34:50,900 --> 00:34:53,300
Go read it to go, check out the
resources that we're going to
684
00:34:53,300 --> 00:34:55,300
share their.
And of course, be on the lookout
685
00:34:55,300 --> 00:34:57,900
for part two of this.
We're going to take a much
686
00:34:57,900 --> 00:35:00,400
deeper dive into this
discussion.
687
00:35:00,400 --> 00:35:04,400
We just had, and as always, have
a good day, Take care,
688
00:35:04,400 --> 00:35:05,800
Constantine my pleasure.
00:00:05,200 --> 00:00:07,800
They're releasing to fundraising
video a podcast about
2
00:00:07,800 --> 00:00:10,100
fundraising for early-stage
startups.
3
00:00:10,500 --> 00:00:13,600
The major rules that we follow
here is no bullshit on this
4
00:00:13,600 --> 00:00:16,100
podcast.
No music to relax, you know,
5
00:00:16,100 --> 00:00:19,100
advertisements of our sponsors.
And in this new season of
6
00:00:19,100 --> 00:00:22,800
fundraising radio, we are
changing things up and talking
7
00:00:22,800 --> 00:00:26,100
about sales, for early-stage
startups, instead of just the
8
00:00:26,100 --> 00:00:29,900
fundraising portion of it.
And today's a guest speaker who
9
00:00:29,900 --> 00:00:33,900
have, um, jets, and I'm not even
gonna try to pronounce his last
10
00:00:33,900 --> 00:00:37,600
name, because I'm jet is gonna
touch on to that himself.
11
00:00:37,900 --> 00:00:40,800
But I'm jet, is the head of
sales at socket and today, we're
12
00:00:40,800 --> 00:00:43,900
going to be mostly focusing
about territory planning what it
13
00:00:43,908 --> 00:00:45,300
means.
For your sales organization.
14
00:00:45,300 --> 00:00:48,500
How do you do and how much time
and effort you should put into
15
00:00:48,900 --> 00:00:51,500
doing the territory playing
before actually, starting to do
16
00:00:51,500 --> 00:00:53,600
the sales.
So I'm just, let's kick it off
17
00:00:53,600 --> 00:00:55,300
by you, giving us some
background on yourself,
18
00:00:55,400 --> 00:00:57,300
explaining how to pronounce your
last name.
19
00:00:57,400 --> 00:01:00,000
And Telling us just a lil bit
more about socket.
20
00:01:00,800 --> 00:01:03,700
Sure, no problem.
So yeah, just touching on your
21
00:01:03,700 --> 00:01:07,000
first point, the way you
pronounce my last name is just
22
00:01:07,000 --> 00:01:10,500
think like you're booking a DJ
for a party so it's pronounced
23
00:01:10,800 --> 00:01:14,500
book.
A DJ and there's quite a bit of
24
00:01:14,500 --> 00:01:16,700
silent letters in the air, but
once you think about it like
25
00:01:16,700 --> 00:01:19,300
that, it's actually not too hard
but could a DJ.
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00:01:19,400 --> 00:01:20,700
All right?
That's that's why sure that's a
27
00:01:20,700 --> 00:01:23,000
great explanation of that case.
Now that we have that covered,
28
00:01:23,700 --> 00:01:27,100
just give us a brief background
of yourself and tell us just
29
00:01:27,100 --> 00:01:29,400
briefly about sockets.
Everyone is on the same page.
30
00:01:30,200 --> 00:01:30,900
Sure.
Yeah.
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00:01:30,900 --> 00:01:33,700
So as you mentioned, I'm the
head of sales at socket, our
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00:01:33,700 --> 00:01:36,400
website is Socket.
Dev, if anybody is interested
33
00:01:36,900 --> 00:01:40,700
and what we do is we are a
software supply chain, security
34
00:01:40,700 --> 00:01:44,100
product.
Our mission is to prevent supply
35
00:01:44,100 --> 00:01:47,900
chain and cyber attacks from
affecting our customers.
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00:01:47,900 --> 00:01:49,600
So it's been a very exciting
Journey so far.
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00:01:49,600 --> 00:01:52,900
I've been there about a year.
I've seen a lot happen in the
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00:01:52,900 --> 00:01:56,500
first year.
We recently raised a series a of
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00:01:56,500 --> 00:02:02,000
funding and You know, the future
looks very promising. -
40
00:02:02,000 --> 00:02:06,900
congratulations on the Rays will
probably touch on to that at the
41
00:02:06,900 --> 00:02:09,000
end of the episode.
Because, again, the podcast is
42
00:02:09,000 --> 00:02:11,500
still cold fundraising really
even though now we're talking
43
00:02:11,500 --> 00:02:13,400
about sales more than
fundraising.
44
00:02:13,700 --> 00:02:16,300
So, let's kick things off.
Let's talk about territory
45
00:02:16,300 --> 00:02:19,100
playing well, and let's start
with the definition of the
46
00:02:19,100 --> 00:02:21,000
territory playing.
What does that mean?
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00:02:21,000 --> 00:02:23,200
And why do you think it's so
important?
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00:02:24,100 --> 00:02:25,000
Yeah.
Absolutely.
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00:02:25,000 --> 00:02:29,900
So I think, you know, from my
experience having a strong
50
00:02:29,900 --> 00:02:33,000
approach to your territory,
planning is the single most
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00:02:33,000 --> 00:02:36,100
important thing you can do to
set yourself up for a successful
52
00:02:36,100 --> 00:02:38,900
year of selling.
I always like to say that
53
00:02:38,900 --> 00:02:43,300
Abraham Lincoln quote, which to
me is a perfect explanation of
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00:02:43,500 --> 00:02:47,900
how I've approached my territory
in the past and the quote goes,
55
00:02:48,200 --> 00:02:50,500
you know, give me six hours to
chop down a tree.
56
00:02:50,700 --> 00:02:54,400
And I will spend the first four
sharpening the axe, And the
57
00:02:54,400 --> 00:02:57,200
basic idea here is that
preparation is key.
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00:02:58,000 --> 00:03:01,100
And that's, that's really the
truth when it comes to territory
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00:03:01,100 --> 00:03:07,000
planning, you know, I think it
really is about working smart,
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00:03:07,000 --> 00:03:11,500
not necessarily working.
Overly hard to destroy yourself.
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00:03:11,500 --> 00:03:14,700
I think, you know, in full
transparency.
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00:03:14,700 --> 00:03:16,900
I think we're most reps fall
short.
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00:03:16,900 --> 00:03:21,200
When it comes to territory
planning is, you know, they love
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00:03:21,200 --> 00:03:23,600
this phrase that, you know, it's
a numbers game.
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00:03:23,800 --> 00:03:28,400
It's a numbers game and to some
extent might be, especially, you
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00:03:28,400 --> 00:03:30,000
know, depending on the stage of
your company.
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00:03:30,000 --> 00:03:32,400
Of course, things will change
and we can talk about that.
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00:03:32,400 --> 00:03:36,400
But I think too often you see
reps, you know, they get their
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00:03:36,400 --> 00:03:40,100
territory and, you know, they
get very caffeinated and then in
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00:03:40,100 --> 00:03:43,100
the first two, three months they
blast out hundreds of thousands
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00:03:43,100 --> 00:03:45,300
of emails.
And they, you know, they use all
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00:03:45,300 --> 00:03:48,100
of their LinkedIn in males from
sales nav in the first two weeks
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00:03:48,100 --> 00:03:52,800
and they don't have much to show
for it a few months later, and
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00:03:52,800 --> 00:03:54,100
that could be really dangerous.
Dress.
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00:03:54,100 --> 00:03:58,100
Because you know, at the end of
the quarter, you should be close
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00:03:58,100 --> 00:04:01,100
to a quarter of the way through
your number, maybe a little bit
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00:04:01,100 --> 00:04:03,000
less, right?
If you kind of a ramped quota
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00:04:03,800 --> 00:04:07,200
but, you know, at this point you
see a lot of reps where they
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00:04:07,200 --> 00:04:09,500
don't have any deals closed.
Or they're not even close to
80
00:04:09,700 --> 00:04:12,000
having too much in the pipeline,
or maybe they've closed one or
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00:04:12,000 --> 00:04:14,600
two deals, small deals and
they're quite a bit away from
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00:04:14,600 --> 00:04:16,600
their number and they wonder
why.
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00:04:16,600 --> 00:04:19,700
And then it kind of becomes a
snowball effect that where you
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00:04:19,700 --> 00:04:22,900
no doubt starts to creep.
Into your mind are to blame the
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00:04:22,900 --> 00:04:23,700
system.
You start.
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00:04:23,800 --> 00:04:26,800
Art to say, well, I have a
terrible territory and, you
87
00:04:26,808 --> 00:04:29,700
know, I'm not, I was set up for
failure and that's that becomes
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00:04:29,700 --> 00:04:32,500
a very dangerous mindset to get
into as a sales rep, where
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00:04:32,500 --> 00:04:37,500
momentum is very key.
So, you know, for me, I think
90
00:04:37,500 --> 00:04:41,700
having that plan well, thought
out, knowing, where to spend
91
00:04:41,700 --> 00:04:45,600
your time, first of all, is by
far, the most important thing,
92
00:04:45,600 --> 00:04:49,900
because if you do that
correctly, The work to actually
93
00:04:49,900 --> 00:04:53,200
send out the messaging because
it's so strategic and so
94
00:04:53,200 --> 00:04:56,300
targeted and because a lot of
times you're working through a
95
00:04:56,300 --> 00:04:59,700
warm Market when you do it
correctly, it's actually not
96
00:04:59,700 --> 00:05:02,600
that much work to get
opportunities into your
97
00:05:02,600 --> 00:05:05,200
pipeline, first of all and then
to actually convert those
98
00:05:05,200 --> 00:05:10,200
opportunities into, you know,
trials or pocs or, you know,
99
00:05:10,200 --> 00:05:13,400
getting them to actually take an
evaluation seriously.
100
00:05:13,400 --> 00:05:16,600
So I'll just pause there first
and see if there's any follow-up
101
00:05:16,600 --> 00:05:18,600
questions about that but that's
kind of the general.
102
00:05:18,700 --> 00:05:20,600
General idea.
Why I think it's so.
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00:05:20,600 --> 00:05:25,100
So crucial, you know, to really
prepare and plan your territory
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00:05:25,400 --> 00:05:26,900
correctly, at the start of the
Year.
105
00:05:27,300 --> 00:05:29,900
This was perfect kickoff.
You definitely set up this
106
00:05:29,900 --> 00:05:31,900
episode for Success.
Everyone wants to hear it
107
00:05:31,900 --> 00:05:35,000
including myself so let's dive
straight into the territory
108
00:05:35,000 --> 00:05:36,600
playing.
What are the steps to a
109
00:05:36,608 --> 00:05:39,200
successful territory planning
and what does it involve in
110
00:05:39,200 --> 00:05:41,600
itself is?
Its identification of the ideal
111
00:05:41,600 --> 00:05:45,500
customer profile is an actual
territory wise division between
112
00:05:45,500 --> 00:05:48,000
the Reps.
What are the steps are?
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00:05:48,800 --> 00:05:52,000
Totally totally.
So, I will say that, you know,
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00:05:52,000 --> 00:05:55,500
this obviously depends on the
business you're selling into.
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00:05:55,500 --> 00:06:00,000
So, you know, just to specify
what I mean by that, you know,
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00:06:00,000 --> 00:06:01,800
if you're working at a start-up
like I am.
117
00:06:01,800 --> 00:06:05,000
Now, when I joined the company,
we had no paid customers, write
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00:06:05,000 --> 00:06:07,900
zero.
So for me, the market is very
119
00:06:07,900 --> 00:06:09,700
wide.
So I have to think about this
120
00:06:09,700 --> 00:06:13,800
from, you know, I narrowed it
down to the United States,
121
00:06:13,800 --> 00:06:16,400
right?
But how do I approach my
122
00:06:16,400 --> 00:06:18,400
territory based on that, right.
I do.
123
00:06:19,100 --> 00:06:22,500
Blocked into a small segment.
Whereas when you get to a bigger
124
00:06:22,500 --> 00:06:26,200
company like, before this, I
was, I was a field sales rep, at
125
00:06:26,200 --> 00:06:29,400
Google Cloud, where I sold gcp.
You know, my territory was the
126
00:06:29,400 --> 00:06:33,900
San Francisco area and and I was
specifically based on funding
127
00:06:33,900 --> 00:06:37,600
levels, so that the accounts I
had were maybe only 30 or 40
128
00:06:37,600 --> 00:06:38,800
accounts.
So it's a much different
129
00:06:38,800 --> 00:06:42,300
approach.
The larger the deals are and the
130
00:06:42,300 --> 00:06:45,300
smaller the amount of accounts
you have, the more strategic you
131
00:06:45,308 --> 00:06:46,800
need to be.
That's for sure.
132
00:06:47,800 --> 00:06:50,100
So, for the sake of This I'll
just kind of talk more in
133
00:06:50,100 --> 00:06:53,600
general terms, I'll assume this
is you know for a growing
134
00:06:53,600 --> 00:06:57,300
startup company with you know
you have a little bit more of
135
00:06:57,300 --> 00:07:01,400
the market and I think that
would probably be a good basis
136
00:07:01,400 --> 00:07:04,300
and then wonder if we talk about
ways to kind of, you know,
137
00:07:04,900 --> 00:07:08,500
transform that into regardless
of what your you know, territory
138
00:07:08,500 --> 00:07:10,700
looks like you can always take
these same principles and apply
139
00:07:10,700 --> 00:07:14,100
it, is that fair?
Absolutely sounds lovely great.
140
00:07:14,800 --> 00:07:18,100
But I think my experience my
first introduction to territory
141
00:07:18,100 --> 00:07:22,600
planning My first job out of
college which was I was a sales
142
00:07:22,600 --> 00:07:26,200
rep at Oracle, I sold different
Cloud products.
143
00:07:26,200 --> 00:07:30,100
And you know, I think Oracle
does a lot of things right with
144
00:07:30,100 --> 00:07:33,700
with sellers, I don't know if
you've heard this but they have
145
00:07:33,700 --> 00:07:38,000
a very extensive sales process
and sales training that they do
146
00:07:38,000 --> 00:07:40,400
for their reps.
So I just want to say that, you
147
00:07:40,407 --> 00:07:43,300
know I learned a lot there and
it was fantastic.
148
00:07:43,300 --> 00:07:46,800
The experience I got one of the
things however that I think they
149
00:07:46,800 --> 00:07:51,200
fell a little bit short on was
how Oh, they ran their territory
150
00:07:51,200 --> 00:07:53,800
planning meetings.
This was usually done once a
151
00:07:53,800 --> 00:07:58,900
year and it was this long 1520
page spreadsheet, right?
152
00:07:58,900 --> 00:08:00,900
Presentation with all this
information.
153
00:08:01,100 --> 00:08:03,300
Most of the people are falling
asleep in the boardroom.
154
00:08:03,300 --> 00:08:05,400
It's an all-day thing.
You take turns each rep on the
155
00:08:05,400 --> 00:08:07,600
team goes through their
territory planet, takes an hour
156
00:08:07,600 --> 00:08:12,900
each and kind of like you're so
burnt out from this experience.
157
00:08:13,300 --> 00:08:17,600
There's not a lot of focus on
like what strategies to take
158
00:08:17,600 --> 00:08:19,900
that will actually get you.
Your number, it's more about
159
00:08:19,900 --> 00:08:22,400
like how can you fill up this
spreadsheet to make your
160
00:08:22,400 --> 00:08:25,500
management and everyone, right?
That you're, you know, the
161
00:08:25,500 --> 00:08:29,600
you've got a handle on your
business and like it's really no
162
00:08:29,600 --> 00:08:31,800
fault to them.
I think that's just kind of how
163
00:08:32,100 --> 00:08:35,500
traditionally sales has been
done for a long time.
164
00:08:35,500 --> 00:08:40,500
And so, that's so unnecessary
for a company at the stage of
165
00:08:40,500 --> 00:08:43,200
socket.
For example, where, you know,
166
00:08:43,200 --> 00:08:46,500
I'm not trying to, I'm not
trying to prove to anybody here,
167
00:08:46,500 --> 00:08:48,100
right?
I really need to get these
168
00:08:48,100 --> 00:08:49,700
deals.
Because I want to and because
169
00:08:49,700 --> 00:08:53,700
the company relies on it and so
you can really explain your
170
00:08:53,700 --> 00:08:56,600
territory, you should be able to
I should say within five
171
00:08:56,600 --> 00:08:57,900
minutes.
I mean, it really shouldn't take
172
00:08:57,900 --> 00:09:00,400
more than five maybe 10 minutes
to go through your entire
173
00:09:00,400 --> 00:09:03,700
territory plan.
Now, the preparation of course,
174
00:09:03,700 --> 00:09:07,200
takes a heck of a lot longer
than five minutes but generally
175
00:09:07,200 --> 00:09:11,000
speaking this is a this is the
flow that I've taken it's
176
00:09:11,000 --> 00:09:14,200
essentially four components.
The first is just a one-page
177
00:09:14,200 --> 00:09:17,700
overview of all of the
information at a high level that
178
00:09:17,700 --> 00:09:20,000
you that you want to.
Reference back to on a daily
179
00:09:20,000 --> 00:09:22,600
basis.
And it really has to go around
180
00:09:22,700 --> 00:09:24,200
and really has to do with, like,
goal setting, right?
181
00:09:24,200 --> 00:09:26,200
And we all know the statistics
behind, you know, write your
182
00:09:26,200 --> 00:09:28,600
goal down, put it on your wall,
you're more likely to achieve
183
00:09:28,600 --> 00:09:30,300
it.
That's kind of the idea here.
184
00:09:30,300 --> 00:09:34,000
So, on the one page overview,
you want some basic information,
185
00:09:34,000 --> 00:09:36,300
you know, what's your quota, you
know how much pipeline is
186
00:09:36,300 --> 00:09:38,800
needed?
You know, what's the closed
187
00:09:38,800 --> 00:09:40,200
Revenue that you have your to
date?
188
00:09:40,200 --> 00:09:42,200
So far?
What's your Gap to close?
189
00:09:42,600 --> 00:09:46,900
You know, which what's the most
likely outcome in terms of how
190
00:09:46,900 --> 00:09:49,800
much business you'll close It's
the best case scenario, things
191
00:09:49,800 --> 00:09:52,600
like that right things that
we've all done before and maybe
192
00:09:52,600 --> 00:09:54,400
one or two goals on there as
well.
193
00:09:55,000 --> 00:09:59,400
These could be like personal
goals for you know you you have
194
00:09:59,400 --> 00:10:02,800
like career-wise.
These can be specifics around
195
00:10:02,800 --> 00:10:05,200
like types of deals.
You want to close anything to
196
00:10:05,200 --> 00:10:08,400
them but that's essentially.
The first Slide.
197
00:10:10,400 --> 00:10:12,800
The second piece is a top-10
account list.
198
00:10:12,800 --> 00:10:16,000
Now, you can structure this
number based on, you know, again
199
00:10:16,000 --> 00:10:18,400
the size of your company, for
me, it was more like a top 20.
200
00:10:18,500 --> 00:10:20,900
Five account list.
Just because again, I had a
201
00:10:20,900 --> 00:10:24,300
wider Market to cast and I
didn't have as much time to
202
00:10:24,300 --> 00:10:27,400
spend on, you know, I didn't
want to spend as much time on
203
00:10:27,400 --> 00:10:30,800
like what I'm trying to say is I
wasn't forced to like these are
204
00:10:30,800 --> 00:10:32,700
the 10 or 20 accounts that I
have to sell to.
205
00:10:32,700 --> 00:10:35,500
So I didn't I didn't narrow it
down to that list for me.
206
00:10:35,500 --> 00:10:38,300
I was looking for, you know,
higher buying signals and so I
207
00:10:38,300 --> 00:10:41,500
kind of cast a little bit of a
wider net, but essentially what
208
00:10:41,500 --> 00:10:44,600
you're trying to do here is
you're trying to think about
209
00:10:44,600 --> 00:10:46,300
where do you want to spend your
time?
210
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On an AR are per hour basis or
an ACV per hour basis.
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Now I'm stealing that quote from
one of the best vp's of sales
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I've ever worked for, but I love
that quote because basically
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what it tells you is that, you
know, you might be working on a
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50k deal.
Let's say, annual basis.
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But if that 50k deal takes you
six months to close and you
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know, there are very needy
customer and you know they're
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conducting this like very
extensive evaluation.
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SS, you know, that's great for
that customer.
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I mean, they're doing the right
thing.
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It's no fault to them, but from
your standpoint, if you're an
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early, if you're a sales rep at
an early stage company where
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your company is relying on your
Revenue to keep the company
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afloat and to survive, that's
probably not the best place for
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you to spend your time because
the amount of the amount of
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hours sheer hours you're putting
into it once that deal does
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close, if it does close, right?
It comes out to a very little
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amount on a per hour leaving
Aces.
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And so in that case, a 25k deal,
that only takes you maybe three
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or four weeks to close.
Could be a significantly better
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account for you to be targeting
and you're in the early days.
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So when you create this top
account list, it really needs to
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be focused on a CV per hour.
And you have to have a very
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strong game plan for how you're
going to get that deal closed.
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So, you know, some of the
things, you know, you want to do
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and with this account plan is
number one, have a rationale
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behind it.
It like why did you choose this
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account?
Why is this one of your top
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counts?
You know, do you know someone on
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the board you have you done
business with them before the
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previous company?
Do you have someone that's going
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to make an intro for you?
Like how are you going to get
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into the account right?
And it should be a fairly easy
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entry point if it's a top
account and then you want to
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connect the dots, right?
How do you get a deal there?
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What is the deal take?
Like is it?
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Is this /?
You know, are you going to
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leverage a existing relationship
to have an introduction?
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Him to somebody and then you're
going to give a demo to that
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person that's going to be your
Champion.
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Or is that person you'd
introduce you to your Champion.
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You need to have a general idea
of how is this deal going to
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flow?
Because once you once you know
253
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in your mind that there is a
path to a deal here, you can
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actually make it become a
reality by taking those
255
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necessary prep steps to get
there and then you know you want
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to have a set of next steps.
Right?
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Very concrete.
What is the next step?
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My next step is I'm going to
reach out.
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Shout out to my friend, that I
know who is connected with this
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person on LinkedIn who looks
like they are my, they could be
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my Champion or somebody or an
influencer, they went to college
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together.
I know they're good friends.
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00:13:29,400 --> 00:13:31,200
I know for sure.
I will get an introduction
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there.
Maybe I have to take this guy to
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dinner my friend and ask for
that intro but that is my next
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step.
That is the very next thing I'm
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going to do for this account.
Now notice I didn't say anything
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about mess you know sending out
tons of messages.
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00:13:44,300 --> 00:13:47,900
I didn't say, you know, let's
let's You know, hit up,
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00:13:47,900 --> 00:13:49,800
everybody.
My target market is the
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engineering team.
I didn't say let's message every
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engineer in the company.
Let's go now generic messages,
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right?
This is still just on the
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planning aspect.
So, I'll pause for a second.
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That makes sense.
So far, then there's doing
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00:14:01,000 --> 00:14:04,000
absolutely great one full of
question.
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00:14:04,000 --> 00:14:07,200
That I want to throw up before,
before you start talking again.
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Is, you know, you cannot have 25
companies where you have inroads
279
00:14:13,900 --> 00:14:16,200
with every single one of them.
So how do you deal with
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00:14:16,200 --> 00:14:19,400
companies that are not, you
know, that high quality where he
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00:14:19,400 --> 00:14:21,400
don't have a friend who works
there?
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00:14:21,400 --> 00:14:25,000
Would you do there totally?
Yeah, it's a fantastic question.
283
00:14:25,000 --> 00:14:26,500
So what you're what you're
referring to is?
284
00:14:26,600 --> 00:14:28,000
You know, what kind of sales
cues?
285
00:14:28,000 --> 00:14:30,100
Do you look for exactly this
racial?
286
00:14:30,100 --> 00:14:32,700
Did they find intense signals
that you've mentioned earlier.
287
00:14:33,100 --> 00:14:33,700
Totally.
Yeah.
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00:14:33,700 --> 00:14:36,500
How do you how do you know that
this is this is an account that,
289
00:14:37,000 --> 00:14:38,400
you know, is worth spending time
on.
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00:14:38,700 --> 00:14:41,700
So you look for a few things, I
mean, I can All off, a couple of
291
00:14:41,700 --> 00:14:43,100
things that I've used in the
past.
292
00:14:43,100 --> 00:14:45,100
Yeah, absolutely.
Some of these might be basic,
293
00:14:45,100 --> 00:14:47,700
some of them are a little bit
more complicated, but, you know,
294
00:14:47,700 --> 00:14:50,800
number one, is if I'm targeting
let's say, you know, the
295
00:14:50,800 --> 00:14:54,000
engineering department as my as
my buyer at the end of the day,
296
00:14:55,100 --> 00:14:58,200
let's look for the executives in
the company and how recently did
297
00:14:58,200 --> 00:15:01,000
they join the company?
If you have somebody that joined
298
00:15:01,000 --> 00:15:02,700
the company within the first 100
Days?
299
00:15:02,800 --> 00:15:06,400
A lot of times more than not,
especially at that senior of a
300
00:15:06,400 --> 00:15:10,500
role, they have to put some kind
of a 30-60-90 day plan in place
301
00:15:10,500 --> 00:15:14,500
when they Tired of things that
they want to accomplish and
302
00:15:14,500 --> 00:15:16,800
their first quarter right at the
after joining.
303
00:15:17,000 --> 00:15:21,100
So, if you can find somebody
that's in that timeframe and you
304
00:15:21,200 --> 00:15:23,500
and you're confident, you have a
good product that solves a need
305
00:15:23,500 --> 00:15:26,400
for, you know, an engineering
leader or an engineering team.
306
00:15:26,700 --> 00:15:31,100
Then that's a good cue to look
for because there's a chance
307
00:15:31,100 --> 00:15:33,900
that they might have an
initiative in place to evaluate
308
00:15:33,900 --> 00:15:35,700
Solutions like yours.
Right.
309
00:15:35,700 --> 00:15:38,300
Or you might be able to provide
value there where you can get
310
00:15:38,300 --> 00:15:40,700
their time of day because you
know the again they haven't sent
311
00:15:40,800 --> 00:15:43,900
have to do that.
I look for pre-ipo companies all
312
00:15:43,900 --> 00:15:45,500
the time.
You know, one of the biggest
313
00:15:45,500 --> 00:15:47,900
things companies do before they
go public as they try to cut
314
00:15:47,900 --> 00:15:49,400
costs, right?
They want to increase their
315
00:15:49,400 --> 00:15:55,100
margins, you know, and so if you
can it's not only cutting cost
316
00:15:55,100 --> 00:15:58,100
but it's also the justifying to
actually purchase a product
317
00:15:58,100 --> 00:16:00,200
becomes so much more
scrutinized.
318
00:16:00,200 --> 00:16:01,800
I'm working with a handful of
companies.
319
00:16:01,800 --> 00:16:06,500
Right now, it's socket that are,
you know, pre-ipo and their
320
00:16:06,500 --> 00:16:11,000
scrutinizing every single dollar
that they spend they should And
321
00:16:11,000 --> 00:16:16,700
so you're in a way, it's more
challenging because there's
322
00:16:16,700 --> 00:16:20,000
there's more up against you but
it's time, it's actually a way
323
00:16:20,000 --> 00:16:21,600
for you to differentiate
yourself against your
324
00:16:21,600 --> 00:16:25,200
competition more because if you
know that then you know that
325
00:16:25,200 --> 00:16:28,700
your sales pitch should be
focused on want to find the
326
00:16:28,700 --> 00:16:31,000
return on their investment that
they're going to get.
327
00:16:31,300 --> 00:16:34,700
And if you do the work to do
that, you know, nine times out
328
00:16:34,700 --> 00:16:36,600
of ten, they're going to choose
to go with the company where
329
00:16:36,600 --> 00:16:38,800
they can get the clear
justification for the budget
330
00:16:38,800 --> 00:16:41,700
internally versus, you know.
Having to do all that work
331
00:16:41,700 --> 00:16:43,400
themselves.
And so you can, you can look for
332
00:16:43,400 --> 00:16:48,600
cues like that as well.
I look at competitor news a lot.
333
00:16:49,600 --> 00:16:52,000
This one gets a little bit more
complicated, but this this one
334
00:16:52,000 --> 00:16:53,900
has been.
This one has worked wonders for
335
00:16:53,900 --> 00:16:57,900
me in the past.
So what I mean by that is, you
336
00:16:57,900 --> 00:17:01,100
know, recently, you know, I
heard that one of our
337
00:17:01,100 --> 00:17:07,099
competitors cut their R&D
Department, you know, that to me
338
00:17:07,099 --> 00:17:09,400
is a clear sign that they're not
going to be innovating as much
339
00:17:10,599 --> 00:17:14,400
and So I go onto their case.
I go to their case studies on
340
00:17:14,400 --> 00:17:17,400
their website and I look at
their customers and you might
341
00:17:17,400 --> 00:17:21,599
find information about a company
that says, you know, you know, a
342
00:17:21,608 --> 00:17:25,099
customer of theirs that says I
chose to work with this company
343
00:17:25,099 --> 00:17:27,300
because they're staying on The
Cutting Edge and they're
344
00:17:27,300 --> 00:17:31,200
innovating case anymore.
And so I now have somebody on
345
00:17:31,200 --> 00:17:34,500
their website that obviously
felt so strongly about this
346
00:17:34,500 --> 00:17:37,300
problem that they were willing
to give a case study for it and
347
00:17:37,300 --> 00:17:40,100
I might contact them, right?
And I might have a conversation
348
00:17:40,100 --> 00:17:42,400
about it now.
Now, you got to have to have
349
00:17:42,400 --> 00:17:44,900
some class you know here you
don't want to just go and Bash
350
00:17:44,900 --> 00:17:47,500
competitor you.
I don't I don't think that's a
351
00:17:47,508 --> 00:17:50,000
good strategy personally.
I think that will come back to
352
00:17:50,000 --> 00:17:53,100
bite you in the butt or because
what you can do some Discovery
353
00:17:53,100 --> 00:17:55,900
there, you can say you know.
So I saw that case study you
354
00:17:55,908 --> 00:17:58,200
gave it was great.
It stuck out to me what was it
355
00:17:58,200 --> 00:17:59,700
about?
They're innovating that you
356
00:17:59,700 --> 00:18:03,600
liked and you know, you might
find that what they originally
357
00:18:03,600 --> 00:18:06,400
thought wasn't the case anymore.
And you might not even need to
358
00:18:06,400 --> 00:18:08,600
fully replace that competitor,
but you could be an add-on,
359
00:18:08,600 --> 00:18:09,700
right?
It could be a good foot in the
360
00:18:09,700 --> 00:18:14,600
door.
So that's another one, you know,
361
00:18:14,600 --> 00:18:17,000
I look for Mutual investors to
that's by the last one.
362
00:18:17,000 --> 00:18:19,200
I'll talk about you.
The list goes on.
363
00:18:19,200 --> 00:18:21,400
I mean, there's there's so many
things you can do here, but
364
00:18:21,400 --> 00:18:23,300
Mutual investors is another huge
one.
365
00:18:24,700 --> 00:18:27,700
This is where this could take
you back to the original point
366
00:18:27,700 --> 00:18:28,900
of.
You know, you don't need to
367
00:18:28,900 --> 00:18:31,600
blast out a thousand messages.
You might realize that there's a
368
00:18:31,608 --> 00:18:35,000
mutual investor, you can instead
Focus your time on writing a
369
00:18:35,000 --> 00:18:38,600
really well-crafted ghost email
for your CEO, have your CEO
370
00:18:38,600 --> 00:18:43,300
reach out to the investor ask
That introduction and because
371
00:18:43,300 --> 00:18:45,400
that introduction came from an
investor already.
372
00:18:45,400 --> 00:18:49,600
Your 25%, the way closing the
deal in my opinion, you know,
373
00:18:49,600 --> 00:18:55,800
versus running the risk of, you
know, coming off as just another
374
00:18:55,800 --> 00:18:58,000
sales rep, right?
That sends out, you know,
375
00:18:58,000 --> 00:19:01,200
standard messaging that doesn't
have a lot of context in it and,
376
00:19:01,200 --> 00:19:04,300
and all that kind of stuff.
And so I hope that answers your
377
00:19:04,300 --> 00:19:05,600
question.
But those are some of the cues
378
00:19:05,600 --> 00:19:10,500
that I look for certainly does.
And yes, doubled.
379
00:19:10,600 --> 00:19:13,300
Does that you also covered a few
questions I was playing to ask
380
00:19:13,300 --> 00:19:15,000
ahead so that's absolute
perfect.
381
00:19:15,000 --> 00:19:19,100
Alright let's keep moving.
Then you were planning to finish
382
00:19:19,100 --> 00:19:21,400
covering the preparation of the
territory planning.
383
00:19:22,500 --> 00:19:24,500
Correct.
So the first two parts just to
384
00:19:24,500 --> 00:19:27,700
summarize the one page overview.
That's where you talk about, you
385
00:19:27,700 --> 00:19:30,900
know, it's like your flashcard.
You usually back at this every
386
00:19:30,900 --> 00:19:32,900
day, it maybe you have some
goals on their.
387
00:19:32,900 --> 00:19:35,800
The second part was the top 10
accounts or top 25, whatever it
388
00:19:35,800 --> 00:19:37,700
might be.
But these should be focused on
389
00:19:37,700 --> 00:19:40,600
your a CV per hour where you
going to spend your time, that's
390
00:19:40,600 --> 00:19:43,900
going to result to the most
revenue on an hourly basis for
391
00:19:43,900 --> 00:19:49,800
the time, you're putting in the
third is in my opinion, the most
392
00:19:49,800 --> 00:19:52,600
important part to get off to a
fast start and that's Looking at
393
00:19:52,600 --> 00:19:56,400
your current opportunities.
Now, everybody, I mean, if
394
00:19:56,400 --> 00:19:59,800
you're selling a good product,
you will have some level of the
395
00:19:59,800 --> 00:20:02,500
market out there that's
interested in what you're
396
00:20:02,500 --> 00:20:06,300
selling and you know, you will
have opportunities.
397
00:20:06,300 --> 00:20:10,100
So it's, the question is, now
that you have the opportunity,
398
00:20:10,400 --> 00:20:11,800
how do you actually wouldn't
deal?
399
00:20:13,100 --> 00:20:17,500
And this is where a lot of
people are more focused on the
400
00:20:17,500 --> 00:20:19,500
numbers game, where they're
like, let me just get a ton of
401
00:20:19,500 --> 00:20:21,200
opportunities.
And if I just closed 10% of
402
00:20:21,200 --> 00:20:24,000
them, well, Why are you only
causing 10% of them?
403
00:20:24,000 --> 00:20:25,500
I mean if it's a true
opportunity why aren't you
404
00:20:25,508 --> 00:20:29,900
closing 75% of them?
And so like, let's actually fill
405
00:20:29,900 --> 00:20:34,300
out the opportunity plan to see
if this is in fact a really
406
00:20:34,300 --> 00:20:37,200
strong opportunity.
Or if you're just, it's just an
407
00:20:37,200 --> 00:20:40,300
opportunity that, you know,
you've gotten the pipeline again
408
00:20:40,300 --> 00:20:45,500
to inflate your number two, man.
Do you so everyone's done
409
00:20:45,500 --> 00:20:49,000
opportunity plans?
I think like you are at least
410
00:20:49,000 --> 00:20:50,700
you've heard a lot of these
things but like let's, let's
411
00:20:50,700 --> 00:20:52,200
Identify some of the basics.
Like, who's that?
412
00:20:52,300 --> 00:20:55,400
Anomic buyer here is, who is the
person at the end of the day?
413
00:20:55,400 --> 00:20:57,500
That's going to sign was the
budget for this.
414
00:20:57,500 --> 00:21:00,100
You know what, you might find
oftentimes is that you're
415
00:21:00,100 --> 00:21:02,500
working with somebody, the
entire process, you get to the
416
00:21:02,500 --> 00:21:04,700
end of the deal and then that
person actually doesn't have the
417
00:21:04,708 --> 00:21:06,200
budget for.
They need to go introduce you to
418
00:21:06,200 --> 00:21:08,200
somebody else.
Well, now you're in the 11th
419
00:21:08,200 --> 00:21:12,200
Hour, you've already forecasted
this deal, you know, that it's
420
00:21:12,200 --> 00:21:15,300
coming in and you never even met
the person that has the budget.
421
00:21:15,300 --> 00:21:18,200
Well, they might have a whole
slew of questions, right?
422
00:21:18,200 --> 00:21:21,600
That the your Champion wasn't
aware of.
423
00:21:22,300 --> 00:21:25,200
You might have to restart the
evaluation and I've been victim
424
00:21:25,200 --> 00:21:28,600
to that a few times.
So figuring out, you know, doing
425
00:21:28,600 --> 00:21:31,400
proper Discovery to figure that
out early on is important.
426
00:21:31,600 --> 00:21:34,900
What is the decision criteria?
What is going to come?
427
00:21:35,000 --> 00:21:37,800
You know, what is it?
What are the criteria that the
428
00:21:37,900 --> 00:21:41,600
customer has to make a decision?
This is oftentimes referred to
429
00:21:41,600 --> 00:21:44,100
as you know, success criteria.
If you're doing like an
430
00:21:44,100 --> 00:21:47,500
evaluation or a POC, having very
concrete success.
431
00:21:47,500 --> 00:21:52,100
Criteria is, is integral to this
to the success of a sales.
432
00:21:52,800 --> 00:21:55,800
And it's not just enough to just
have what the success criteria
433
00:21:55,800 --> 00:21:58,300
is.
For example, you know, again
434
00:21:58,300 --> 00:22:01,700
going back to socket example,
you know, we sell a solution
435
00:22:01,700 --> 00:22:04,500
that is very Innovative in the
space, you know, there's nobody
436
00:22:04,500 --> 00:22:10,800
really doing that what we're
doing to our extent and we, you
437
00:22:10,800 --> 00:22:13,900
know, we're our goal is to
prevent a software supply chain
438
00:22:13,900 --> 00:22:15,800
attack from affecting our
customers.
439
00:22:16,300 --> 00:22:20,900
Now, when they do an evaluation,
they might say, well I want
440
00:22:20,900 --> 00:22:23,800
socket to be able to detect Ekta
vulnerability that could lead to
441
00:22:23,800 --> 00:22:26,400
a supply chain attack.
Okay, that's great.
442
00:22:26,400 --> 00:22:30,100
That's a, that's a very good
success criteria, but what are
443
00:22:30,300 --> 00:22:33,500
the leading indicators of that?
What does that what?
444
00:22:33,500 --> 00:22:35,300
Now, let's take it a little bit
further.
445
00:22:35,600 --> 00:22:38,000
Okay, we want us to detect a
vulnerability.
446
00:22:38,000 --> 00:22:41,400
Now, what will that detection
look like, does that mean?
447
00:22:41,400 --> 00:22:45,300
Like, how, how severe does that
detection need to be great?
448
00:22:45,400 --> 00:22:48,200
Oh, it would be nice if we can
at least flag it to a developer
449
00:22:48,200 --> 00:22:51,400
earlier in their workflow.
So that they know that this
450
00:22:51,500 --> 00:22:54,600
potential You know, piece of
code that they're using is risky
451
00:22:54,600 --> 00:22:56,100
and we want to flag it to them.
Okay, great.
452
00:22:56,100 --> 00:22:59,500
So you want some kind of
alerting to the developer for
453
00:22:59,500 --> 00:23:02,600
them to indicate at least have a
chance to prevent, you know,
454
00:23:03,000 --> 00:23:04,300
something very risky from
happening.
455
00:23:04,300 --> 00:23:06,100
Okay, great.
And now what's the return on
456
00:23:06,100 --> 00:23:07,700
that investment?
Like, what does that mean to you
457
00:23:07,700 --> 00:23:10,400
as a business?
Well, that means that we don't
458
00:23:10,400 --> 00:23:12,500
have to remediate issues after
the fact.
459
00:23:12,500 --> 00:23:13,800
They might tell you.
Okay, great.
460
00:23:13,800 --> 00:23:18,200
So time saved after the fact
from the security team having to
461
00:23:18,200 --> 00:23:21,200
go through and fix an issue.
How much time on average have
462
00:23:21,200 --> 00:23:24,200
you guys spent Right.
Fixing those issues, taking it
463
00:23:24,200 --> 00:23:25,800
further level.
Well, you know, it can take
464
00:23:25,800 --> 00:23:28,500
anywhere from 5 to 25 hours,
okay?
465
00:23:28,500 --> 00:23:32,300
5 to 25 hours, great.
Now, you have very, very
466
00:23:32,300 --> 00:23:35,500
valuable information.
You can assume that, you know, a
467
00:23:35,500 --> 00:23:37,600
really good security engineer.
Might make a hundred, fifty
468
00:23:37,600 --> 00:23:40,200
thousand dollar salary or
whatever, right?
469
00:23:40,200 --> 00:23:42,600
And you can start to quantify
that hourly rate.
470
00:23:42,700 --> 00:23:44,900
Well, you know, a hundred fifty
thousand dollars a year comes
471
00:23:44,900 --> 00:23:48,200
out to about 80 bucks, an hour,
if they're spending 25 hours on
472
00:23:48,200 --> 00:23:51,400
it, you know, it's costing them,
whatever x amount of dollars
473
00:23:51,500 --> 00:23:54,600
every time to An issue.
Now with tennis shoes, on a
474
00:23:54,608 --> 00:23:58,200
monthly basis, this is how much,
you know, return on your
475
00:23:58,200 --> 00:24:00,600
investment, your saving, by
having a tool in place that can
476
00:24:00,600 --> 00:24:03,400
proactively prevent that.
And so now you have all of this,
477
00:24:03,400 --> 00:24:06,500
this information readily
available to you.
478
00:24:06,500 --> 00:24:08,800
And this is the kind of stuff
that you have to think about
479
00:24:08,800 --> 00:24:11,700
with every single one of your
opportunities because you're
480
00:24:11,700 --> 00:24:14,000
going to significantly increase
your clothes right.
481
00:24:14,600 --> 00:24:18,500
You know from that 10% to 50% or
75% or what have you.
482
00:24:19,900 --> 00:24:22,300
So just to fly through a couple
more of these you know that You
483
00:24:22,300 --> 00:24:25,400
look for in an opportunity plan.
The paper process is important.
484
00:24:25,800 --> 00:24:28,400
This is kind of goes without
saying, but so many times, you
485
00:24:28,400 --> 00:24:30,700
know, people neglect, the fact
that legal could take two weeks
486
00:24:30,700 --> 00:24:32,900
to six weeks or whatever.
The let you know longer.
487
00:24:33,200 --> 00:24:35,400
I've one time gone through a
legal process that took an
488
00:24:35,400 --> 00:24:37,000
entire quarter.
Yeah nice.
489
00:24:37,400 --> 00:24:39,200
Yeah.
For the first large company I
490
00:24:39,200 --> 00:24:44,300
mean yeah it could be it could
be a disaster and so there's no
491
00:24:44,300 --> 00:24:46,400
reason why you shouldn't be able
to start that process
492
00:24:46,400 --> 00:24:49,900
simultaneously nine times.
It's a completely different team
493
00:24:49,900 --> 00:24:52,100
internally.
That will be handling that and
494
00:24:52,800 --> 00:24:56,100
You have to know just from
practice, you'll get better at
495
00:24:56,100 --> 00:24:59,200
this, but there is the right
time to ask this process.
496
00:24:59,200 --> 00:25:01,700
If you're in a POC and it's
starting to Trend in the right
497
00:25:01,700 --> 00:25:04,400
direction, you have totally
earned the right to ask your
498
00:25:04,400 --> 00:25:07,900
champion and decision-maker.
If they can start the onboarding
499
00:25:07,900 --> 00:25:10,400
process just so that you can be
doing that kind of stuff
500
00:25:10,400 --> 00:25:12,900
simultaneously little things,
right?
501
00:25:12,900 --> 00:25:14,900
These are all this is all this
kind of stuff is going to help
502
00:25:14,900 --> 00:25:17,700
you increase increase your
clothes rate but also reduce the
503
00:25:17,700 --> 00:25:20,200
time to close.
Etc.
504
00:25:20,400 --> 00:25:22,000
You know obviously identifying
pain.
505
00:25:22,000 --> 00:25:24,600
That's An obvious one, right?
That kind of goes into what we
506
00:25:24,600 --> 00:25:26,900
were talking about and then
little things, like, who's your
507
00:25:26,900 --> 00:25:30,800
Champion here, who can influence
the deal, are there multiple
508
00:25:30,800 --> 00:25:32,900
teams that need to be involved
here, getting to all of this
509
00:25:32,900 --> 00:25:37,900
stuff ahead of time are all ways
of increasing your success rate
510
00:25:37,900 --> 00:25:40,700
of closing these deals but also
potentially growing your deal.
511
00:25:41,500 --> 00:25:44,700
I did a deal one time with a
company where you know we found
512
00:25:44,700 --> 00:25:48,200
out that multiple teams could
benefit from this same product
513
00:25:48,200 --> 00:25:50,600
and so halfway through the
evaluation we actually decided
514
00:25:50,600 --> 00:25:52,100
to Loop in to other
stakeholders.
515
00:25:52,300 --> 00:25:55,200
Ours and you know, 3x the size
of our deal.
516
00:25:55,600 --> 00:25:57,800
So little things like that,
right are obviously very
517
00:25:57,800 --> 00:26:01,300
important and then of course,
the last thing to keep in mind
518
00:26:01,300 --> 00:26:03,700
is competition, you know, whose
it in the deal with you are they
519
00:26:03,700 --> 00:26:08,000
evaluating other Solutions being
able to you know, subtly plant
520
00:26:08,000 --> 00:26:10,800
landmines for the competition
things where you know you
521
00:26:10,800 --> 00:26:15,200
differentiate ahead of time is
definitely a good strategy to
522
00:26:15,200 --> 00:26:17,600
have.
So that's the third piece.
523
00:26:17,700 --> 00:26:20,000
Any questions about that?
No, not at all.
524
00:26:20,800 --> 00:26:22,700
Cool.
And then the Last is just the
525
00:26:22,708 --> 00:26:25,500
prospecting strategies.
Like, okay, great.
526
00:26:25,500 --> 00:26:27,400
We now have our plan.
We have our opportunities.
527
00:26:27,400 --> 00:26:29,200
We're going to change that.
We have our top accounts.
528
00:26:29,400 --> 00:26:32,300
We know what our goals are and
our stats are to get us to the
529
00:26:32,300 --> 00:26:34,700
number.
Now, what's the actual strategy?
530
00:26:37,000 --> 00:26:40,600
And so you know this is where it
now comes down to.
531
00:26:40,600 --> 00:26:43,500
If you've done all of this work
and you know that you have
532
00:26:43,500 --> 00:26:47,300
mutual investors then maybe one
strategy is let's go through all
533
00:26:47,300 --> 00:26:49,600
of our investors.
Let's see which accounts you
534
00:26:49,600 --> 00:26:52,800
know that we have a mutual
relationship for Then instead of
535
00:26:52,800 --> 00:26:56,400
me blindly reaching out to the
investor, Let Me Go stright, a
536
00:26:56,408 --> 00:26:58,900
nice email for my CEO who
already meets with these
537
00:26:58,900 --> 00:27:01,400
investors right on a monthly
basis or quarterly basis and
538
00:27:01,400 --> 00:27:04,400
let's have him or her, you know,
make this introduction for us.
539
00:27:04,500 --> 00:27:06,700
So that's a great strategy to
taken place.
540
00:27:07,400 --> 00:27:10,600
I talked about competitor sites
well like looking for case
541
00:27:10,600 --> 00:27:15,000
studies looking for quotes.
You know, if we if you know you
542
00:27:15,100 --> 00:27:18,900
compete very strongly in one
particular vertical then you
543
00:27:18,908 --> 00:27:22,100
know, looking at where some of
your competitors have one deals.
544
00:27:22,200 --> 00:27:27,100
But those Target accounts, you
know, being able to go and talk
545
00:27:27,100 --> 00:27:31,100
directly to that person and say,
Hey you chose this solution
546
00:27:31,300 --> 00:27:33,800
because of these reasons based
on the case study I read.
547
00:27:34,000 --> 00:27:38,100
You know if you have time to
talk about that because what
548
00:27:38,100 --> 00:27:41,600
we're finding is that, you know,
companies that chose XYZ
549
00:27:41,600 --> 00:27:44,400
solution are now looking at our
solution because of the
550
00:27:44,400 --> 00:27:50,000
additional benefit of XYZ, the
cost savings, which are x y z,
551
00:27:50,000 --> 00:27:51,000
right?
And so on and so forth.
552
00:27:51,000 --> 00:27:53,100
And it's a very kind And pointed
thing.
553
00:27:53,200 --> 00:27:55,100
And again, if they did a case
study, they care about this
554
00:27:55,100 --> 00:28:01,200
problem or a lot.
And then another really good
555
00:28:01,200 --> 00:28:05,900
strategy for prospecting, which
I think really flies under the
556
00:28:05,900 --> 00:28:08,800
radar.
I don't hear a lot of people
557
00:28:08,800 --> 00:28:13,600
doing this, especially if you're
at a start-up like the size of
558
00:28:13,700 --> 00:28:16,400
socket Dev.
We're we're, you know, we raised
559
00:28:16,400 --> 00:28:19,000
a series a we're starting to,
you know, we're past the stage
560
00:28:19,000 --> 00:28:21,700
of design partners and early
adult Years, and we're trying to
561
00:28:21,708 --> 00:28:25,400
scale This business.
Now we're still a relatively
562
00:28:25,400 --> 00:28:31,700
small sales team, and so you
can't spend hours and hours on
563
00:28:31,700 --> 00:28:34,500
smaller deals.
And so you have to think
564
00:28:34,500 --> 00:28:38,300
strategically like, how can you
increase the velocity of these
565
00:28:38,300 --> 00:28:42,100
deals without having to hold
their hand through the entire
566
00:28:42,100 --> 00:28:44,200
evaluation process?
All the way?
567
00:28:44,200 --> 00:28:48,600
And so something that I have
done in the past and that I find
568
00:28:48,600 --> 00:28:52,000
really successful is pushing
prospects.
569
00:28:52,200 --> 00:28:56,300
You like a monthly or a
quarterly webinar where the
570
00:28:56,300 --> 00:29:00,000
agenda for the webinar is to
demo the solution, talk
571
00:29:00,000 --> 00:29:02,900
specifically about industry
Trends, maybe you you know,
572
00:29:02,900 --> 00:29:05,600
reach out to, you know,
companies that are all in one
573
00:29:05,600 --> 00:29:09,500
industry and you push them to a
specific industry webinar or
574
00:29:09,500 --> 00:29:11,800
maybe it's generalized, right?
You can try different different
575
00:29:11,800 --> 00:29:17,600
flavors of it, see what works.
And the idea here is that it's a
576
00:29:17,608 --> 00:29:21,500
lot easier to book a meeting,
you know, to push somebody to a
577
00:29:21,508 --> 00:29:23,200
meeting.
And then to try to pitch them
578
00:29:23,200 --> 00:29:26,100
over LinkedIn and over email.
It's very difficult, I mean,
579
00:29:26,100 --> 00:29:28,500
there's so many questions but if
you can at least get them to
580
00:29:28,500 --> 00:29:33,100
just agree to join a 30-minute
webinar, then you can have you
581
00:29:33,100 --> 00:29:34,900
know that's not a lot to ask for
your founder, right?
582
00:29:34,900 --> 00:29:37,700
The person that's probably the
best at selling your product to
583
00:29:37,700 --> 00:29:39,800
come in and do a quarterly
right?
584
00:29:39,800 --> 00:29:43,500
Or even monthly, you know,
webinar where they product.
585
00:29:43,500 --> 00:29:45,700
They talk about the vision.
Why do they start the company?
586
00:29:45,800 --> 00:29:47,100
What are the trends?
They're saying?
587
00:29:47,400 --> 00:29:49,700
And now if they're interested,
right?
588
00:29:49,700 --> 00:29:53,500
You've basically now demoed for
potentially You could push 15 20
589
00:29:53,500 --> 00:29:56,500
50 companies to this.
And I've done this in the past
590
00:29:56,500 --> 00:29:59,000
and now you're basically you're
done one for all of them at once
591
00:30:00,500 --> 00:30:02,000
the follow-up becomes a lot
easier.
592
00:30:02,000 --> 00:30:04,100
Hey, you watched our webinar,
what did you think?
593
00:30:04,200 --> 00:30:07,000
Did anything stick out to you?
They tell you maybe two or three
594
00:30:07,000 --> 00:30:08,100
things that stuck out to you.
Great.
595
00:30:08,100 --> 00:30:10,700
What do you think about doing an
evaluation specifically on those
596
00:30:10,700 --> 00:30:12,400
two points that you said are
important?
597
00:30:12,500 --> 00:30:14,700
We have other customers that
have done, that evaluation of
598
00:30:14,700 --> 00:30:16,800
what they found.
Was one, two, three.
599
00:30:17,200 --> 00:30:19,300
If you saw one, two three, would
that be something that would be
600
00:30:19,300 --> 00:30:21,000
interested in interesting to
you.
601
00:30:21,800 --> 00:30:25,300
And now, you know, you can you
can follow up with the warm
602
00:30:25,300 --> 00:30:27,700
leaves, the ones that actually
either reached out to you or
603
00:30:27,700 --> 00:30:29,500
have responded to your messaging
that way.
604
00:30:29,700 --> 00:30:31,800
Because at least now they've
seen your product.
605
00:30:32,100 --> 00:30:35,700
So we can go on all day.
I know we don't have a ton of
606
00:30:35,700 --> 00:30:39,600
time, we read about half an hour
but yeah, I'll just pause and
607
00:30:39,600 --> 00:30:43,000
see, that's, that's generally,
you know, some things to think
608
00:30:43,000 --> 00:30:46,200
about it, a high level, of
course, if you did ever want to
609
00:30:46,200 --> 00:30:49,200
have a follow-up session, get
more into the specifics of what
610
00:30:49,200 --> 00:30:53,400
some of those steps actually.
Look like, Like in practice I'd
611
00:30:53,400 --> 00:30:56,000
be more than happy to have
another conversation about 10
612
00:30:56,000 --> 00:30:59,100
percent we should do that.
That was a long-lasting
613
00:30:59,100 --> 00:31:01,900
discussion here at fundraising
radio that we should start doing
614
00:31:01,900 --> 00:31:05,800
2 parts interviews where one
part is more high-level strategy
615
00:31:06,100 --> 00:31:09,400
and second part is just like
digging deep into the specific
616
00:31:09,800 --> 00:31:13,900
of a strategy.
So yes there's a 95% chance they
617
00:31:13,900 --> 00:31:16,000
will do part two of this
episode.
618
00:31:16,000 --> 00:31:20,400
So people if you're listening to
this, check out if there is part
619
00:31:20,400 --> 00:31:24,300
2 coming up.
Because probably it is in this
620
00:31:24,300 --> 00:31:29,300
case yeah we'll come to wrap it
up after one last question and
621
00:31:29,300 --> 00:31:31,300
one last question would be
what's your advice to the
622
00:31:31,308 --> 00:31:33,600
founders listening to this right
now because again most of people
623
00:31:33,600 --> 00:31:35,900
who are listening to this our
Founders who don't have much
624
00:31:35,900 --> 00:31:38,900
sales experience, what will be
your advice to them?
625
00:31:38,900 --> 00:31:43,100
Right now one thing that they
can do immediately after this
626
00:31:43,100 --> 00:31:48,600
episode is over.
Yeah, I think founder of
627
00:31:48,600 --> 00:31:52,000
starting a company.
I would say, a lot of times,
628
00:31:52,000 --> 00:31:57,000
they, you know, can get the time
of day, a lot more from a
629
00:31:57,000 --> 00:32:02,600
prospect than a sales rep can
just because of the reputation
630
00:32:02,600 --> 00:32:06,300
and just sheer fact that they
are title says CEO and you have
631
00:32:06,300 --> 00:32:11,100
reason funding.
And so you know I think that
632
00:32:12,500 --> 00:32:15,700
Something I've seen a lot of
Founders do that works against
633
00:32:15,700 --> 00:32:21,700
them, is they?
They underestimate how much of a
634
00:32:21,708 --> 00:32:26,700
sales process actually comes
down to Discovery and deep dive
635
00:32:26,700 --> 00:32:30,500
into the problems that they're
solving and quantifying those
636
00:32:30,500 --> 00:32:33,500
problems for their customers and
they just think that if they
637
00:32:33,500 --> 00:32:36,300
tell a really good story and
maybe they have a background on
638
00:32:36,300 --> 00:32:40,100
this that they'll win deals just
because of their, you know,
639
00:32:40,400 --> 00:32:43,900
storytelling ability and because
You know, of like the product
640
00:32:43,900 --> 00:32:47,700
that they built and they don't.
And I think that is true to some
641
00:32:47,700 --> 00:32:49,200
extent.
I mean, you'll, you know, they
642
00:32:49,200 --> 00:32:51,700
can probably close down those,
you know, those first design
643
00:32:51,700 --> 00:32:54,200
Partners just based off the
vision which is great, that's
644
00:32:54,200 --> 00:32:56,900
extremely important.
But to actually be able to
645
00:32:56,900 --> 00:33:01,100
scale, you know, a sales
organization and you really
646
00:33:01,100 --> 00:33:03,900
gotta focus on a lot of the
things that I talked about in
647
00:33:03,900 --> 00:33:07,100
the current opportunities.
Portion, if you have 10 15
648
00:33:07,100 --> 00:33:10,400
interested, come companies that
could potentially equate to a
649
00:33:10,400 --> 00:33:13,700
lot of Revenue, which is
Valuable at an early stage.
650
00:33:14,100 --> 00:33:17,100
So spending the time to do some
of the Dirty Work, right?
651
00:33:17,100 --> 00:33:19,900
That that sales reps were just
trained to do on a daily basis
652
00:33:19,900 --> 00:33:23,200
like ask those questions like,
hey, I had a really great time
653
00:33:23,200 --> 00:33:25,300
talking to you.
It sounds like you are the exact
654
00:33:25,300 --> 00:33:28,200
type of person, you know, that
understands the problem that
655
00:33:28,200 --> 00:33:30,400
were solving and you're the
exact type of person I want to
656
00:33:30,408 --> 00:33:32,500
work with.
Can you help me understand a
657
00:33:32,508 --> 00:33:35,400
little bit more about like what
it would take for you to
658
00:33:35,400 --> 00:33:38,300
actually use our product?
You know would you be the person
659
00:33:38,300 --> 00:33:39,900
that would ultimately be making
this decision?
660
00:33:39,900 --> 00:33:41,600
Is there anybody else that you
think I should have a
661
00:33:41,600 --> 00:33:43,700
conversation?
In with right, like, starting to
662
00:33:43,700 --> 00:33:48,100
ask you questions, I would say
it's probably the lowest hanging
663
00:33:48,100 --> 00:33:51,900
fruit for where Founders can
get, you know, increase their
664
00:33:51,900 --> 00:33:55,500
success rate of early sales and
you have to bring in somebody to
665
00:33:55,500 --> 00:33:57,300
help out with that that has
experienced.
666
00:33:58,300 --> 00:34:01,700
It's, you know, a really good
sales rep is very good money.
667
00:34:01,800 --> 00:34:06,000
Well, spent, and so, yeah, I
mean, to answer your question, I
668
00:34:06,000 --> 00:34:09,000
would just say Discovery, you
know, do more Discovery really
669
00:34:09,000 --> 00:34:12,000
make sure you're, you know,
you're not going on the right
670
00:34:12,000 --> 00:34:14,400
door.
Yeah, actually discovering
671
00:34:14,400 --> 00:34:17,500
because again yeah a lot of
Founders don't ask that many
672
00:34:17,500 --> 00:34:19,699
questions or ask the wrong
questions.
673
00:34:19,900 --> 00:34:21,600
So yeah, that's a great call to
action.
674
00:34:23,300 --> 00:34:25,100
Ask dumb questions on the Dem
Discovery.
675
00:34:25,100 --> 00:34:27,100
That's what the discovery is.
Therefore, right?
676
00:34:27,400 --> 00:34:30,699
So coming on this notes, we'll
wrap it up as, usually.
677
00:34:30,800 --> 00:34:33,300
All the stuff that was mentioned
during the episode is going to
678
00:34:33,300 --> 00:34:34,600
be in the description of this
episode.
679
00:34:34,600 --> 00:34:39,699
So go read it all full up with.
I'm judge to see if there are
680
00:34:39,707 --> 00:34:43,300
any books written articles that
she would like I recommend, and
681
00:34:43,300 --> 00:34:46,900
if there are any, they are going
to be a links in the description
682
00:34:46,900 --> 00:34:50,900
of this episode and yeah,
that'll be my call to action.
683
00:34:50,900 --> 00:34:53,300
Go read it to go, check out the
resources that we're going to
684
00:34:53,300 --> 00:34:55,300
share their.
And of course, be on the lookout
685
00:34:55,300 --> 00:34:57,900
for part two of this.
We're going to take a much
686
00:34:57,900 --> 00:35:00,400
deeper dive into this
discussion.
687
00:35:00,400 --> 00:35:04,400
We just had, and as always, have
a good day, Take care,
688
00:35:04,400 --> 00:35:05,800
Constantine my pleasure.